Origin servers temporarily unavailable 24 june 2019, empty game library

by SleazyLucky
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Origin servers temporarily unavailable 24 june 2019, empty game library

★★★ Novice

Im getting a pop up message

"Origin servers temporarily unavailable"

 when i Log into Origin and none of my games are showing up in my account through the app

Im using a mac Yosemite 10.10.5

i have done all the trouble shooting options i can find on the other questions that talk about this problem. Uninstall, re install restart and lots of therbits besides. 

Whats going on? How do i fix this

Message 1 of 22 (10,014 Views)

Accepted Solution

Re: Origin servers temporarily unavailable 24 june 2019, empty game library

Community Manager

Sorry to hear that you are having issues @SleazyLucky.


Are the issues sorted or are you still having difficulties?

 

If you are still seeing issues can you try resetting Origin on your Mac: https://help.ea.com/en-sg/help/origin/origin/how-to-reset-origin-on-mac/

 

Let me know how you get on.

 

Darko

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Message 2 of 22 (9,938 Views)

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Re: Origin servers temporarily unavailable 24 june 2019, empty game library

Community Manager

Sorry to hear that you are having issues @SleazyLucky.


Are the issues sorted or are you still having difficulties?

 

If you are still seeing issues can you try resetting Origin on your Mac: https://help.ea.com/en-sg/help/origin/origin/how-to-reset-origin-on-mac/

 

Let me know how you get on.

 

Darko

Darko.png
Message 2 of 22 (9,939 Views)

Re: Origin servers temporarily unavailable 24 june 2019, empty game library

★★★★ Novice

I’ve had the same problem and was told the ea support chat that it’s an issue they know about and are working on fixing but it’s been a week and still nothing so who knows what’s going on

Message 3 of 22 (9,911 Views)

Re: Origin servers temporarily unavailable 24 june 2019, empty game library

Community Manager

@RobinSimmer Yep it's being worked on. 

 

In the meantime there are some workarounds that can help, but they can be significant. One is to disable proxies using the steps detailed on this router support site here, and another is to update to Mojave. 

David.png
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Message 4 of 22 (9,888 Views)

Re: Origin servers temporarily unavailable 24 june 2019, empty game library

[ Edited ]
★★★★ Novice

@EA_David do you have any info on when this is going to get fixed?

Message 5 of 22 (9,827 Views)

Re: Origin servers temporarily unavailable 24 june 2019, empty game library

★★ Novice

I have the same issue and I've already tried all these solutions/ by passes and nothing is working I would also like to know when is this getting fixed? 

Message 6 of 22 (9,613 Views)

Re: Origin servers temporarily unavailable 24 june 2019, empty game library

★★★★ Novice

@Mannyllikesfood I got my games to work by downloading origin legacy from here: https://www.dm.origin.com/mac/download/legacy

its basically a really old version of origin and it’s allowing me to play my games until they fix whatever the issue is with the current origin 

Message 7 of 22 (9,608 Views)

Re: Origin servers temporarily unavailable 24 june 2019, empty game library

★★ Novice

I’ll try it! Would I be able to update my games though?

Message 8 of 22 (9,584 Views)

Re: Origin servers temporarily unavailable 24 june 2019, empty game library

★★ Novice

It worked! Thank you so much!!

Message 9 of 22 (9,565 Views)

Re: Origin servers temporarily unavailable 24 june 2019, empty game library

★ Novice
@RobinSimmer thank you!!! it works with the link you gave!
Message 10 of 22 (9,398 Views)