Re: Origin overlay invisible? Its there but its not there. Pic included

by EA_Darko
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Accepted Solution

Origin overlay invisible? Its there but its not there. Pic included

★★★ Novice

Origin is there/not there.

Drivers up to date, Been like this since latest Origin update. Have Uninstalled/ reinstalled, still getting the screen you see in the picture. All the titlebar links work, but not the picture ovelay or whatever you want to call it.

Message 1 of 6 (390 Views)

Accepted Solution

Re: Origin overlay invisible? Its there but its not there. Pic included

Community Manager

Allow me to make your day @Krizzt0ff.


You can usually fix this issue by clearing the Origin Cache, just follow the steps below.

  1. Completely log out and close down Origin
  2. Hold down the Windows key and R
  3. Type in "%ProgramData%" (without quotes) and click OK
  4. Now open the Origin folder.
  5. Delete all the files and folders in the Origin folder, except for LocalContent (do not delete this one)
  6. Hold down the Windows key and R
  7. Type in "%AppData%" (without quotes) and click OK
  8. This will take you to a Roaming folder, which is located inside of AppData. Delete the Origin folder
  9. Click on the word "AppData" at the top of your window
  10. Open the Local folder here
  11. Delete the Origin folder listed here
  12. Restart your PC and log back into Origin

Let me know how you get on.

 

Darko

Darko.png

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Message 2 of 6 (379 Views)

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Re: Origin overlay invisible? Its there but its not there. Pic included

Community Manager

Allow me to make your day @Krizzt0ff.


You can usually fix this issue by clearing the Origin Cache, just follow the steps below.

  1. Completely log out and close down Origin
  2. Hold down the Windows key and R
  3. Type in "%ProgramData%" (without quotes) and click OK
  4. Now open the Origin folder.
  5. Delete all the files and folders in the Origin folder, except for LocalContent (do not delete this one)
  6. Hold down the Windows key and R
  7. Type in "%AppData%" (without quotes) and click OK
  8. This will take you to a Roaming folder, which is located inside of AppData. Delete the Origin folder
  9. Click on the word "AppData" at the top of your window
  10. Open the Local folder here
  11. Delete the Origin folder listed here
  12. Restart your PC and log back into Origin

Let me know how you get on.

 

Darko

Darko.png
Message 2 of 6 (380 Views)

Re: Origin overlay invisible? Its there but its not there. Pic included

★ Pro

@EA_Darko wrote:

Allow me to make your day @Krizzt0ff.


You can usually fix this issue by clearing the Origin Cache, just follow the steps below.

  1. Completely log out and close down Origin
  2. Hold down the Windows key and R
  3. Type in "%ProgramData%" (without quotes) and click OK
  4. Now open the Origin folder.
  5. Delete all the files and folders in the Origin folder, except for LocalContent (do not delete this one)
  6. Hold down the Windows key and R
  7. Type in "%AppData%" (without quotes) and click OK
  8. This will take you to a Roaming folder, which is located inside of AppData. Delete the Origin folder
  9. Click on the word "AppData" at the top of your window
  10. Open the Local folder here
  11. Delete the Origin folder listed here
  12. Restart your PC and log back into Origin

Let me know how you get on.

 

Darko




I had the same issue, this worked, but I had to reinstall Origin after the reboot.
Message 3 of 6 (376 Views)

Re: Origin overlay invisible? Its there but its not there. Pic included

Community Manager

Great to hear that you got it sorted @SquishyDerpy, just in time for a weekend of gaming.


Darko

Darko.png
Message 4 of 6 (374 Views)

Re: Origin overlay invisible? Its there but its not there. Pic included

★★★ Novice

Hi mate. Cheers

Could not find this anywhere, then again was really sure what to type to describe it.

Message 5 of 6 (331 Views)

Re: Origin overlay invisible? Its there but its not there. Pic included

Community Manager

Glad to hear that the steps helped @Krizzt0ff.


Enjoy your gaming.

Darko

Darko.png
Message 6 of 6 (328 Views)