Origin only showing bar no screen

by Ami-chan21
Reply

Original Post

Origin only showing bar no screen

[ Edited ]
★★★ Novice

Just recently, I noticed I started having issues with Origin. It's not exactly fully loading. I insert both my username and password then it just shows a black bar nothing else. If I leave it alone, it will take me back to the log-in screen telling me could not connect to the server and to try again in a few. I've deleted the folders, I've uninstalled and reinstalled Origin and nothing works. Any help will do please!

Message 1 of 7 (865 Views)

Re: Origin only showing bar no screen

★★★ Newbie

I have the same problem. Did you find how to fix it?

Message 2 of 7 (708 Views)

Re: Origin only showing bar no screen

Community Manager

Hey all, sorry to see that your Origin is not working, the best thing to try in this situation is to clear your Origin cache.

 

You can clear the Origin Cache by following the steps below:

  1. Completely log out and close down Origin
  2. Hold down the Windows key and R
  3. Type in "%ProgramData%" (without quotes) and click OK
  4. Now open the Origin folder.
  5. Delete all the files and folders in the Origin folder, except for LocalContent (do not delete this one)
  6. Hold down the Windows key and R
  7. Type in "%AppData%" (without quotes) and click OK
  8. This will take you to a Roaming folder, which is located inside of AppData. Delete the Origin folder
  9. Click on the word "AppData" at the top of your window
  10. Open the Local folder here
  11. Delete the Origin folder listed here
  12. Restart your PC and log back into Origin

 

Let me know how you get on


Darko 

Darko.png
Message 3 of 7 (685 Views)

Re: Origin only showing bar no screen

★★ Apprentice
@EA_Darko I am having this issue right now and I tried your solution and it does not help at all. I am very disappointed to not be able to fix it.
Message 4 of 7 (490 Views)

Re: Origin only showing bar no screen

Community Manager

Hey @Anika30 we would ask that you not bump older threads like this.


If having an issue then please provide as much into as possible.


Darko

Darko.png
Message 5 of 7 (424 Views)

Re: Origin only showing bar no screen

[ Edited ]
★★ Apprentice

@ EA_Darko  I have not written  anything here in two weeks.  Not sure how I bumped anything.  It was all in one tread and now my post are all over.

Message 6 of 7 (418 Views)

Re: Origin only showing bar no screen

Community Manager

Your post was responding to a thread not updated in almost a year @Anika30. We would ask that if having an issue you do not bump older threads but create a new one or find a recent thread within the last number of weeks or months to post in.


Darko 

Darko.png
Message 7 of 7 (384 Views)