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Re: Origin online login is currently unavailable after Origin update

by EA_Barry
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Original Post

Re: Origin online login is currently unavailable after Origin update

[ Edited ]
★★★★ Novice

@jackeyveohh great. I'm happy for you. Great !!!

Message 391 of 636 (471 Views)

Re: Origin online login is currently unavailable after Origin update

[ Edited ]
★★★★ Novice

@B4rmylad I just tried this and it worked for me.

 

I had mine at the lower build version. Updated and re-produced the 'Online login unavailable' bug. I had a USB in, ejected it, restarted Origin and I am now able to login

Message 392 of 636 (474 Views)

Re: Origin online login is currently unavailable after Origin update

★★★★ Novice

Thank you @FrozenMarmot that download of the older client has finally allowed me to get my darn Dragon Age's online for syncing :D

Message 393 of 636 (452 Views)

Re: Origin online login is currently unavailable after Origin update

[ Edited ]
★★★★ Newbie

@B4rmylad This worked for me as well! I spent 4hrs trying to fix this and this was the solution! Thanks

 

 

Message 394 of 636 (438 Views)

Re: Origin online login is currently unavailable after Origin update

★★★★ Novice

I'm not understanding this whole "usb" thing...how does a usb flash drive solve origin's offline problem?

Message 395 of 636 (421 Views)

Re: Origin online login is currently unavailable after Origin update

★★★★ Novice
@EA_Barry Hey Barry, when I went to create a ticket on help.ea.com about this issue, it told me that my "account, or the game account where you're trying to get help, broke our rules." I've tried to open a ticket a few times, and it said it would send an email about my ticket, but it never does, and nobody has emailed me back after 72 hours about this... I've tried everything suggested here, and am wondering if this is the same issue, or... ? Is there actually something wrong with my account?
Message 396 of 636 (414 Views)

Re: Origin online login is currently unavailable after Origin update

★★★★ Novice

Unplugging my USB drive did work. But now I have to choose wether to start Origin or use my USB drive since my USB Drive refuses to work when Origin is started. Hope the client is fixed soon.

Message 397 of 636 (343 Views)

Re: Origin online login is currently unavailable after Origin update

★★★★ Novice
As spoken by @B4rmylad

Recently, the problem has resurfaced on my PC. So I just noticed that having a Flash Drive connected to the PC via the USB port prevents Login to Origin. Then start / restart your PC without the USB flash drive.
* An external logical hard disk does not prevent LOGIN, only flash drive.

If this works with most gamers, the EA will have a resolution of line problem!
Message 398 of 636 (337 Views)

Re: Origin online login is currently unavailable after Origin update

★★★★ Novice

Try without restarting the PC:
Remove the flash drive from the USB port.
Press (F5) to refresh.
Start Origin and Connect.
Reconnect Flash Drive.

Message 399 of 636 (333 Views)
Highlighted

Re: Origin online login is currently unavailable after Origin update

Community Manager

@B4rmylad 

 

Thanks, that is good info and does correlate somewhat with the info I am seeing on our side.

 

For everyone else, as suggested by @B4rmylad try removing any USB drives (correctly) reboot and retry.

 

Do let us know how that goes, thank you.

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