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Re: Origin online login is currently unavailable after Origin update

by ihatemayo
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Original Post

Accepted Solution

Origin online login is currently unavailable after Origin update

[ Edited ]
★★★★ Novice

After an Origin update I keep getting Online login is currently unavailable. I've already tried re-installing origin as well as clearing the cache. I'm able to log in to origin through the web page still. Just not the client.Also I'm still able to use origin fine on my other boot drive.

Message 1 of 598 (22,267 Views)

Accepted Solution

Re: Origin online login is currently unavailable after Origin update

[ Edited ]
★★★★ Novice

I fixed this by adjusting my date and time, my PC clock was off by 5 minutes. windows 10

 

CM EDIT:You can also take the following steps.

 

- Completely close Origin, go to Control panel and under date and time, turn ON the synchronize it with the internet feature.


- For Windows 10, right-click the date/time on Taskbar, click adjust date/time and set 'Set time zone automatically' to ON''

 

CM EDIT 2: Additionally, the following may help - LINK

 

CE EDIT 3: We are seeing reports that removing non essential USB storage devices is an effective workaround at the moment.

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Message 7 of 598 (22,161 Views)

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Re: Origin online login is currently unavailable after Origin update

★★★ Newbie

Can I play on the website version of origin because I can't play anything rn.

 

Message 2 of 598 (22,228 Views)

Re: Origin online login is currently unavailable after Origin update

★★★★ Novice
@Bruailen After the update i got this problem too lol
Message 3 of 598 (22,207 Views)

online login is currently unavailable

★★★★ Novice

I've got this problem as soon as i updated the Origin. Is there any fix for this? Or is there any way for me to revert the update? Thanks in advance.

Message 4 of 598 (22,096 Views)

Re: Origin online login is currently unavailable after Origin update

★★★★ Novice

Same here.

 

Message 5 of 598 (22,185 Views)
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Re: Origin online login is currently unavailable after Origin update

★★★★ Novice

same issue

Message 6 of 598 (22,170 Views)

Re: Origin online login is currently unavailable after Origin update

[ Edited ]
★★★★ Novice

I fixed this by adjusting my date and time, my PC clock was off by 5 minutes. windows 10

 

CM EDIT:You can also take the following steps.

 

- Completely close Origin, go to Control panel and under date and time, turn ON the synchronize it with the internet feature.


- For Windows 10, right-click the date/time on Taskbar, click adjust date/time and set 'Set time zone automatically' to ON''

 

CM EDIT 2: Additionally, the following may help - LINK

 

CE EDIT 3: We are seeing reports that removing non essential USB storage devices is an effective workaround at the moment.

Message 7 of 598 (22,162 Views)

Re: Origin online login is currently unavailable after Origin update

★★★★ Novice

Ihatemayo -

Thank you for the tip.

My clock was off by less then a minute, but I guess that was the issue.

Message 8 of 598 (22,136 Views)

"Online login is currently unavailable

★★★★ Newbie

The origin app wont connect to the service, show "Online login is currently unavailable.". Checking the logs file I find this:

 

CreateProcessW(C:\Program Files (x86)\Origin\IGOProxy64.exe) Handle: 7264 bProcSuccess: t LastError: 0
**99 [2019-07-23 05:49:49.477] Error Origin::Services::ProcessWin::waitForExit 4536 ProcessWin: 0x1158 Exit result: 0
100 [2019-07-23 05:49:49.526] Event Origin::Client::LoginViewController::onErrorDetected 13780 QWebEngineUrlRequestInfo ResponseFlags: 768, HTTP response: 400
101 [2019-07-23 05:49:49.526] Event Origin::Client::LoginViewController::onErrorDetected 13780 Error for request: https://accounts.ea.com/connect/auth
**102 [2019-07-23 05:49:49.526] Error Origin::Client::LoginViewController::onErrorDetected 13780 Network error. Failed to load login or registration page. QWebEngineUrlRequestInfo ResponseFlags: 768
103 [2019-07-23 05:49:49.526] Event Origin::Client::LoginViewController:ConfusedendAuthenticationErrorTelemetry 13780 Authentication error: ERROR_LOGINPAGELOAD_FAILURE subtype:0
104 [2019-07-23 05:49:49.526] Event Origin::Client::LoginViewController::onErrorDetected 13780 load offline login page
105 [2019-07-23 05:49:49.526] Event Origin::Client::LoginViewController::loginUrl 13780 LoginViewController: loginUrl - getOfflineUrl=true global connection state =true
106 [2019-07-23 05:49:49.526] Event Origin::Client::LoginViewController::killSplashScreenAndShowLoginWindow 13780 [LoginViewController] Showing Login Window
107 [2019-07-23 05:49:49.527] Event Origin::Client::LoginViewController::validateOfflineWebApplicationCache 13780 Web application cache path: C:\Users\XXXXXX\AppData\Local\Origin\Origin\QtWebEngine\Default\Application Cache\
108 [2019-07-23 05:49:49.527] Event Origin::Client::LoginViewController::loadLoginPage 13780 loadLoginPage[https://signin.ea.com/p/originX/offline]
109 [2019-07-23 05:49:49.527] Event Origin::Client::PageErrorDetector::networkRequestFinished 13780 Load Error 768 (HTTP status 400) for host: accounts.ea.com
110 [2019-07-23 05:49:49.527] Event Origin::Client::LoginViewController::onUrlChanged 13780 onUrlChanged: url = [https://accounts.ea.com/connect/auth]
111 [2019-07-23 05:49:49.528] Event Origin::Client::LoginViewController::onUrlChanged 13780 onUrlChanged: url = [https://accounts.ea.com/connect/auth]
112 [2019-07-23 05:49:49.551] Event Origin::Client::LoginViewController::onUrlChanged 13780 onUrlChanged: url = [https://signin.ea.com/p/originX/offline]
113 [2019-07-23 05:49:49.622] Event Origin::Engine::OIGOffsetsLookupWorker:Confusedtarted 13672 Running process C:\Program Files (x86)\Origin\IGOProxy64.exe -L DX9 -V
**114 [2019-07-23 05:49:49.622] Error Origin::Services::ProcessWin::createProcess 13672 Open Path (C:\Program Files (x86)\Origin\IGOProxy64.exe)
**115 [2019-07-23 05:49:49.624] Warning Origin::Services::ProcessWin::createProcess 13672 CreateProcessW(C:\Program Files (x86)\Origin\IGOProxy64.exe) Handle: 13664 bProcSuccess: t LastError: 0
**116 [2019-07-23 05:49:49.736] Error Origin::Services::ProcessWin::waitForExit 13672 ProcessWin: 0x11e8 Exit result: 0
117 [2019-07-23 05:49:49.873] Event Origin::Engine::OIGOffsetsLookupWorker:Confusedtarted 5532 Running process C:\Program Files (x86)\Origin\IGOProxy64.exe -L DX12 -V
**118 [2019-07-23 05:49:49.873] Error Origin::Services::ProcessWin::createProcess 5532 Open Path (C:\Program Files (x86)\Origin\IGOProxy64.exe)
**119 [2019-07-23 05:49:49.876] Warning Origin::Services::ProcessWin::createProcess 5532 CreateProcessW(C:\Program Files (x86)\Origin\IGOProxy64.exe) Handle: 5576 bProcSuccess: t LastError: 0
**120 [2019-07-23 05:49:50.074] Error Origin::Services::ProcessWin::waitForExit 5532 ProcessWin: 0xed4 Exit result: 0

 

 

I'm already clear the cache but nothing change

Message 9 of 598 (22,041 Views)

Re: Origin online login is currently unavailable after Origin update

★★★ Newbie
@ihatemayo this worked for me too after trying sooo many other options. thank you so much
Message 10 of 598 (22,084 Views)