origin doesn't work

[EA_Darko]

Sorry to hear that you are having issues @AviPnda.

Best thing to do when this occurs takes a couple of minutes to go through the following steps:

• Close Origin completely by right clicking the Origin system tray icon and selecting Exit.
• Make sure Time/Date is correctly set on the PC
• Make sure Origin is authorized by your anti-virus and firewall
• Reset Internet Explorer Settings
• Untick the options in LAN Settings ( make sure nothing is checked under Proxy Server )
• Clear Origin Cache Data
• Reset the Windows Host File
• Reboot your computer. Now right-click Origin and select Run as administrator
• If still unresolved, please do a clean boot

Let me know how you get on.

[negatvzer0]

Can I play on the website version of origin because I can't play anything rn.

[z1raH]

@Bruailen After the update i got this problem too lol

[z1raH]

I've got this problem as soon as i updated the Origin. Is there any fix for this? Or is there any way for me to revert the update? Thanks in advance.

[Bandit75238]

Same here.

[ihatemayo]

same issue

[ihatemayo · Accepted solution]

I fixed this by adjusting my date and time, my PC clock was off by 5 minutes. windows 10

CM EDIT:You can also take the following steps.

- Completely close Origin, go to Control panel and under date and time, turn ON the synchronize it with the internet feature.

- For Windows 10, right-click the date/time on Taskbar, click adjust date/time and set 'Set time zone automatically' to ON''

CM EDIT 2: Additionally, the following may help - LINK

CE EDIT 3: We are seeing reports that removing non essential USB storage devices is an effective workaround at the moment.

[Bandit75238]

Ihatemayo -

Thank you for the tip.

My clock was off by less then a minute, but I guess that was the issue.

[the_preack]

The origin app wont connect to the service, show "Online login is currently unavailable.". Checking the logs file I find this:

CreateProcessW(C:\Program Files (x86)\Origin\IGOProxy64.exe) Handle: 7264 bProcSuccess: t LastError: 0
**99 [2019-07-23 05:49:49.477] Error Origin::Services::ProcessWin::waitForExit 4536 ProcessWin: 0x1158 Exit result: 0
100 [2019-07-23 05:49:49.526] Event Origin::Client::LoginViewController::onErrorDetected 13780 QWebEngineUrlRequestInfo ResponseFlags: 768, HTTP response: 400
101 [2019-07-23 05:49:49.526] Event Origin::Client::LoginViewController::onErrorDetected 13780 Error for request: https://accounts.ea.com/connect/auth
**102 [2019-07-23 05:49:49.526] Error Origin::Client::LoginViewController::onErrorDetected 13780 Network error. Failed to load login or registration page. QWebEngineUrlRequestInfo ResponseFlags: 768
103 [2019-07-23 05:49:49.526] Event Origin::Client::LoginViewController:endAuthenticationErrorTelemetry 13780 Authentication error: ERROR_LOGINPAGELOAD_FAILURE subtype:0
104 [2019-07-23 05:49:49.526] Event Origin::Client::LoginViewController::onErrorDetected 13780 load offline login page
105 [2019-07-23 05:49:49.526] Event Origin::Client::LoginViewController::loginUrl 13780 LoginViewController: loginUrl - getOfflineUrl=true global connection state =true
106 [2019-07-23 05:49:49.526] Event Origin::Client::LoginViewController::killSplashScreenAndShowLoginWindow 13780 [LoginViewController] Showing Login Window
107 [2019-07-23 05:49:49.527] Event Origin::Client::LoginViewController::validateOfflineWebApplicationCache 13780 Web application cache path: C:\Users\XXXXXX\AppData\Local\Origin\Origin\QtWebEngine\Default\Application Cache\
108 [2019-07-23 05:49:49.527] Event Origin::Client::LoginViewController::loadLoginPage 13780 loadLoginPage[https://signin.ea.com/p/originX/offline]
109 [2019-07-23 05:49:49.527] Event Origin::Client::PageErrorDetector::networkRequestFinished 13780 Load Error 768 (HTTP status 400) for host: accounts.ea.com
110 [2019-07-23 05:49:49.527] Event Origin::Client::LoginViewController::onUrlChanged 13780 onUrlChanged: url = [https://accounts.ea.com/connect/auth]
111 [2019-07-23 05:49:49.528] Event Origin::Client::LoginViewController::onUrlChanged 13780 onUrlChanged: url = [https://accounts.ea.com/connect/auth]
112 [2019-07-23 05:49:49.551] Event Origin::Client::LoginViewController::onUrlChanged 13780 onUrlChanged: url = [https://signin.ea.com/p/originX/offline]
113 [2019-07-23 05:49:49.622] Event Origin::Engine::OIGOffsetsLookupWorker:tarted 13672 Running process C:\Program Files (x86)\Origin\IGOProxy64.exe -L DX9 -V
**114 [2019-07-23 05:49:49.622] Error Origin::Services::ProcessWin::createProcess 13672 Open Path (C:\Program Files (x86)\Origin\IGOProxy64.exe)
**115 [2019-07-23 05:49:49.624] Warning Origin::Services::ProcessWin::createProcess 13672 CreateProcessW(C:\Program Files (x86)\Origin\IGOProxy64.exe) Handle: 13664 bProcSuccess: t LastError: 0
**116 [2019-07-23 05:49:49.736] Error Origin::Services::ProcessWin::waitForExit 13672 ProcessWin: 0x11e8 Exit result: 0
117 [2019-07-23 05:49:49.873] Event Origin::Engine::OIGOffsetsLookupWorker:tarted 5532 Running process C:\Program Files (x86)\Origin\IGOProxy64.exe -L DX12 -V
**118 [2019-07-23 05:49:49.873] Error Origin::Services::ProcessWin::createProcess 5532 Open Path (C:\Program Files (x86)\Origin\IGOProxy64.exe)
**119 [2019-07-23 05:49:49.876] Warning Origin::Services::ProcessWin::createProcess 5532 CreateProcessW(C:\Program Files (x86)\Origin\IGOProxy64.exe) Handle: 5576 bProcSuccess: t LastError: 0
**120 [2019-07-23 05:49:50.074] Error Origin::Services::ProcessWin::waitForExit 5532 ProcessWin: 0xed4 Exit result: 0

I'm already clear the cache but nothing change

[coleyolesx]

@ihatemayo this worked for me too after trying sooo many other options. thank you so much