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online login is currently unavailable

by VqlqrMorghulis
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Original Post

Re: origin doesn't work

Community Manager

Sorry to hear that you are having issues @AviPnda.

 

Best thing to do when this occurs takes a couple of minutes to go through the following steps:

Let me know how you get on.

Message 10 of 777 (21,267 Views)

Re: Origin online login is currently unavailable after Origin update

★★★ Newbie

Can I play on the website version of origin because I can't play anything rn.

 

Message 12 of 777 (41,173 Views)

Re: Origin online login is currently unavailable after Origin update

★★★★ Novice
@Bruailen After the update i got this problem too lol
Message 13 of 777 (41,149 Views)
Highlighted

online login is currently unavailable

★★★★ Novice

I've got this problem as soon as i updated the Origin. Is there any fix for this? Or is there any way for me to revert the update? Thanks in advance.

Message 14 of 777 (41,030 Views)

Re: Origin online login is currently unavailable after Origin update

★★★★ Novice

Same here.

 

Message 15 of 777 (41,123 Views)

Re: Origin online login is currently unavailable after Origin update

★★★★ Novice

same issue

Message 16 of 777 (32,035 Views)

Re: Origin online login is currently unavailable after Origin update

[ Edited ]
★★★★ Novice

I fixed this by adjusting my date and time, my PC clock was off by 5 minutes. windows 10

 

CM EDIT:You can also take the following steps.

 

- Completely close Origin, go to Control panel and under date and time, turn ON the synchronize it with the internet feature.


- For Windows 10, right-click the date/time on Taskbar, click adjust date/time and set 'Set time zone automatically' to ON''

 

CM EDIT 2: Additionally, the following may help - LINK

 

CE EDIT 3: We are seeing reports that removing non essential USB storage devices is an effective workaround at the moment.

Message 17 of 777 (53,693 Views)

Re: Origin online login is currently unavailable after Origin update

★★★★ Novice

Ihatemayo -

Thank you for the tip.

My clock was off by less then a minute, but I guess that was the issue.

Message 18 of 777 (31,997 Views)

"Online login is currently unavailable

★★★★ Newbie

The origin app wont connect to the service, show "Online login is currently unavailable.". Checking the logs file I find this:

 

CreateProcessW(C:\Program Files (x86)\Origin\IGOProxy64.exe) Handle: 7264 bProcSuccess: t LastError: 0
**99 [2019-07-23 05:49:49.477] Error Origin::Services::ProcessWin::waitForExit 4536 ProcessWin: 0x1158 Exit result: 0
100 [2019-07-23 05:49:49.526] Event Origin::Client::LoginViewController::onErrorDetected 13780 QWebEngineUrlRequestInfo ResponseFlags: 768, HTTP response: 400
101 [2019-07-23 05:49:49.526] Event Origin::Client::LoginViewController::onErrorDetected 13780 Error for request: https://accounts.ea.com/connect/auth
**102 [2019-07-23 05:49:49.526] Error Origin::Client::LoginViewController::onErrorDetected 13780 Network error. Failed to load login or registration page. QWebEngineUrlRequestInfo ResponseFlags: 768
103 [2019-07-23 05:49:49.526] Event Origin::Client::LoginViewController:ConfusedendAuthenticationErrorTelemetry 13780 Authentication error: ERROR_LOGINPAGELOAD_FAILURE subtype:0
104 [2019-07-23 05:49:49.526] Event Origin::Client::LoginViewController::onErrorDetected 13780 load offline login page
105 [2019-07-23 05:49:49.526] Event Origin::Client::LoginViewController::loginUrl 13780 LoginViewController: loginUrl - getOfflineUrl=true global connection state =true
106 [2019-07-23 05:49:49.526] Event Origin::Client::LoginViewController::killSplashScreenAndShowLoginWindow 13780 [LoginViewController] Showing Login Window
107 [2019-07-23 05:49:49.527] Event Origin::Client::LoginViewController::validateOfflineWebApplicationCache 13780 Web application cache path: C:\Users\XXXXXX\AppData\Local\Origin\Origin\QtWebEngine\Default\Application Cache\
108 [2019-07-23 05:49:49.527] Event Origin::Client::LoginViewController::loadLoginPage 13780 loadLoginPage[https://signin.ea.com/p/originX/offline]
109 [2019-07-23 05:49:49.527] Event Origin::Client::PageErrorDetector::networkRequestFinished 13780 Load Error 768 (HTTP status 400) for host: accounts.ea.com
110 [2019-07-23 05:49:49.527] Event Origin::Client::LoginViewController::onUrlChanged 13780 onUrlChanged: url = [https://accounts.ea.com/connect/auth]
111 [2019-07-23 05:49:49.528] Event Origin::Client::LoginViewController::onUrlChanged 13780 onUrlChanged: url = [https://accounts.ea.com/connect/auth]
112 [2019-07-23 05:49:49.551] Event Origin::Client::LoginViewController::onUrlChanged 13780 onUrlChanged: url = [https://signin.ea.com/p/originX/offline]
113 [2019-07-23 05:49:49.622] Event Origin::Engine::OIGOffsetsLookupWorker:Confusedtarted 13672 Running process C:\Program Files (x86)\Origin\IGOProxy64.exe -L DX9 -V
**114 [2019-07-23 05:49:49.622] Error Origin::Services::ProcessWin::createProcess 13672 Open Path (C:\Program Files (x86)\Origin\IGOProxy64.exe)
**115 [2019-07-23 05:49:49.624] Warning Origin::Services::ProcessWin::createProcess 13672 CreateProcessW(C:\Program Files (x86)\Origin\IGOProxy64.exe) Handle: 13664 bProcSuccess: t LastError: 0
**116 [2019-07-23 05:49:49.736] Error Origin::Services::ProcessWin::waitForExit 13672 ProcessWin: 0x11e8 Exit result: 0
117 [2019-07-23 05:49:49.873] Event Origin::Engine::OIGOffsetsLookupWorker:Confusedtarted 5532 Running process C:\Program Files (x86)\Origin\IGOProxy64.exe -L DX12 -V
**118 [2019-07-23 05:49:49.873] Error Origin::Services::ProcessWin::createProcess 5532 Open Path (C:\Program Files (x86)\Origin\IGOProxy64.exe)
**119 [2019-07-23 05:49:49.876] Warning Origin::Services::ProcessWin::createProcess 5532 CreateProcessW(C:\Program Files (x86)\Origin\IGOProxy64.exe) Handle: 5576 bProcSuccess: t LastError: 0
**120 [2019-07-23 05:49:50.074] Error Origin::Services::ProcessWin::waitForExit 5532 ProcessWin: 0xed4 Exit result: 0

 

 

I'm already clear the cache but nothing change

Message 19 of 777 (31,896 Views)

Re: Origin online login is currently unavailable after Origin update

★★★ Newbie
@ihatemayo this worked for me too after trying sooo many other options. thank you so much
Message 20 of 777 (31,938 Views)