September 2018
PC Origin Not working
So about a week ago I went to launch origin and was met with a window that says origin at the top and a loading icon and it would just sit on that screen forever. So I though maybe if I reinstall Origin it would help, I was wrong it just dose the something when trying to install it pops up a window that says Origin at the top with a loading icon in the middle and does not do anything no matter how long i wait. I have tried disabling both my anti-virus and my firewall and that makes no differences. i have tried running the installer as administrator and that did not make any differences it still dose the same loading screen and wont do any thing. I have also checked all the drivers are up to date on my PC and still nothing. I have even ran all my anti-virus stuff to see if there was anything causing me problems and nothing. So I don't know what to do, Help please.
Solved! Go to Solution.
September 2018
Okay, looks like you need to start over with a clean slate:
First, disable your antivirus and firewall temporarily and then perform a clean boot before starting.
http://support.microsoft.com/kb/929135
We want to manually uninstall Origin using the specific steps here: https://help.ea.com/en/help/origin/origin/manually-uninstalling-origin/
Reboot and then download the most recent installer from here: https://www.origin.com/irl/en-us/store/download
Run the Origin installer and then retest again. Do let us know how you get on with this, thanks.
September 2018
Please let us know if clearing your Origin cache as follows helps you here, thanks.
https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/
September 2018
I should have added that atm there is no Origin files any where on my PC, as i am trying to install it and that loading window is all i am getting.
September 2018
Okay, looks like you need to start over with a clean slate:
First, disable your antivirus and firewall temporarily and then perform a clean boot before starting.
http://support.microsoft.com/kb/929135
We want to manually uninstall Origin using the specific steps here: https://help.ea.com/en/help/origin/origin/manually-uninstalling-origin/
Reboot and then download the most recent installer from here: https://www.origin.com/irl/en-us/store/download
Run the Origin installer and then retest again. Do let us know how you get on with this, thanks.
September 2018
It turned out in the end it was a problem with my OS, because about 2-3 days ago my PC basically died and I had to do a windows repair, and a roll back to a backup I had of my disc so i can now use Origin again. Not overly sure what broke before but hopeful it does not happen again. Thanks for all the help.
September 2018