@EA_Darko I have tried reinstalling, clearing cashe, everything under the sun and mine still wont work. When I try and clear cashe it tells me the logs is running. So i go find webhelper in my task bar and try to stop it from running, but it tells me i need to run it as an admin to stop it. So idk what to do.
I had the same issue and found my own fix. I am using a Mac; sorry Windows users. You may be able to convert the following. Below are the steps I took.
1. Open Origin
2. Right click on app icon in Dock
3. Click Sign Out
4. Force quit out of Origin
5. Open Finder
6. Go to “Go” in top menu bar
7. Hold down option (or alt if using windows keyboard) and click on Library
8. Open Caches folder
9. Open Origin folder (feel free to compress this folder and save to your desktop just in case; I did)
10. Delete everything inside folder
When you reopen the app, it should get you to sign back in again. If you experience an error message the first time signing in to Origin after following the steps, quit and reopen it. It worked for me on the second time round.
I hope that helps. Good luck.
I had the same problem for over a month. I tried all the steps, even those in other threads and it would work for a day or so but I'd have to keep doing it. It stopped working eventually. I run with a beta origin client like another person suggested but after completing all the steps again, I turned off cloud storage as well. Not Sure if it was a combination of everything else or just turning off cloud storage but I haven't had a problem for a month. Wanted to test it before I shared. I hope it works for others.