September 2019
what about for Mac?
September 2019
September 2019 - last edited September 2019
Use the Reset Origin tool.
September 2019
Press ctrl+R worked for me
September 2019
I had the same problem so followed these instructions and it worked! Thank you so much!
@EA_Ataashi wrote:
I'm sorry to hear that it didn't work
However, I do have a few more tricks up my sleeve that you might want to test out:
- Delete file openglblacklist.json from C:\Program Files(x86)\Origin\platforms folder
- Completely clear those folders:
C:\Users\YOUR_USER_NAME\AppData\Local\origin\origin\cache\QtWebEngine\Default\Cache\ and <C:\Users\YOUR_USER_NAME\AppData\Local\origin\Web Cache\- Delete folder SelfUpdate from C:\ProgramData\Origin\SelfUpdate and restart Origin.
- Delete file OriginThinSetupInternal.exe from w C:\Program Files(x86)\Origin\
/Ataashi
September 2019
September 2019
i was going to try it but you have to pay for it
October 2019
@EA_Darko wrote:@AshtonFire Can you try clearing the Origin cache.
You can clear the Origin Cache by following the steps below:
- Completely log out and close down Origin
- Hold down the Windows key and R
- Type in "%ProgramData%" (without quotes) and click OK
- Now open the Origin folder.
- Delete all the files and folders in the Origin folder, except for LocalContent (do not delete this one)
- Hold down the Windows key and R
- Type in "%AppData%" (without quotes) and click OK
- This will take you to a Roaming folder, which is located inside of AppData. Delete the Origin folder
- Click on the word "AppData" at the top of your window
- Open the Local folder here
- Delete the Origin folder listed here
- Restart your PC and log back into Origin
This worked for me. Make sure you empty recycle bin as you go and if you can't delete certain folders because they are "in use", make sure you end ALL origin tasks in the task manager and then delete.
October 2019
I have cleared the cache. I have uninstalled it and deleted it from the trash. I have re-installed it multiple times and still get the same problem. Sometimes I can log in but nothing happens. I've just spent $60 on DCL for Sims 4 and now I can't use it. I can't even send an error report to EA because I'm on a Mac and it only works for PC. Very frustrated.