Origin Home Screen Won't Load

[ChristianDPV]

Do you have a solution for this problem on Mac?

[Don_Clout]

This worked. Thanks

[Karneack]

Worked for me, but you missed 1 step in the shut down Origin section, the Bootstrapper is the issue, open Task manager and end the bootstrapper before attempting to delete the files, 

[__Sapfyre2__]

Mine has been doing this as well i even cleared the Cache but nothing happened i have no idea what's going on and nothing is saying or doing anything to help fix this problem its getting on my nerves as I've only installed 2gb of Sims 4 ugh it's been too long.

[EA_Darko]

Sorry to hear that you are having issues @__Sapfyre2__.

It's worth clearing the Origin Cache a second time and ensuring that you do not miss any steps. If that does not help can you grab a screenshot of what you are seeing when launching ORigin?

Darko

[alexshs1]

i agree. ea and origin are both completely useless.

[Liittzy]

I had this problem too
After the first bullet point, I rebooted my laptop and it worked!
Hope it helps someone else.
Thanks!

[Friendlydevil93]

i have the same problem still doesn't work i bought premier and i'm regretting it !!!!!

[Thinggheez]

Thank you.  I hit the blank boxes after clicking the 'update'button whilst logging in.  These are the steps that I followed and, after restarting, following step 3, Origin finally loaded properly. 

"However, I do have a few more tricks up my sleeve that you might want to test out:

• Delete file openglblacklist.json from C:\Program Files(x86)\Origin\platforms folder
   
• Completely clear those folders: 
  C:\Users\YOUR_USER_NAME\AppData\Local\origin\origin\cache\QtWebEngine\Default\Cache\ and <C:\Users\YOUR_USER_NAME\AppData\Local\origin\Web Cache\
  
  
• Delete folder SelfUpdate from C:\ProgramData\Origin\SelfUpdate and restart Origin."
  

[EA_Darko]

Did you try clearing the Origin cache using the steps posted in this thread @Friendlydevil93?

If not would you mind trying it now and if you have done it would you try it a second time ensuring that you don't skip any step or deviate in any way from them.

Darko