Origin Won't Load Fully

[chibr0ka]

Open Task Manager Services: right click on Origin client Service and restart it after that reload your origin... and Ta..ta.. works like a dream

[Insquidious_Obi]

tried it also tried the exact thing the ea helper told also tried reinstalling and rebooted pc about 4 times and seing it is also the same on the site i doubt it will help there

[T0MBOX]

I just ran into this problem, but I found your instructions, and it now works again. Thank you! 

[EA_Darko]

Good to hear that it helped @T0MBOX.

Darko

[paolafa21]

What about Mac owners? How do we get it to work? Mine lets me log in but then stays on a white screen. I have deleted the app and reinstalled it like eight times now and it keeps showing the same issue. Please help!! A girl just wants to play Sims

[EA_Darko]

Hey @paolafa21  you can clear the Origin Cache by following the steps below:

Open your local hard drive.

Macs have two library folders: a root level folder and a user level library folder (~). Follow the root level folder.

Open the Library folder.

You can either use the keys Command ⌘ + Shift + G or use Finder > Go > Go to Folder.

Open the Application Support folder, then open the Origin folder.

Delete the DownloadCache folder.

Empty your Trash.

Log in to the Origin client and check for your games in My Game Library

Let me know if it works.

Darko

[LieutenantCandy]

Hhe Vivienne. I have the same issue, did you manage to resolve it? and do you by any chance remember how? Thanks.

[humanbeaing]

I have the same issue and have tried clearing my cache twice and reinstalling origin it does the same thing still, only started after most recent update

[hvirringve41]

[Comment Removed - Admin.]

[ttvDilstream]

where is the appdata part at on the folder?