July 2018
Hey, if you are seeing this error can you try clearing the Origin Cache.
You can clear the Origin Cache by following the steps below:
July 2018
July 2018
July 2018
Hi, thank you very much for the help.Unfortunately, when I tried to open origin in the safe mode, the same problem remains. Then I tried to reset the DNS cache both in and not in the safe mode, however, nothing worked><
July 2018
@VivienneDelilah If you are on a Mac then try these steps:
Log in to the Origin client and check for your games in My Game Library.
July 2018
Hi, thank you very much for the suggestion! However, I tried the steps and the Downloadchache folder was empty. I deleted it anyway, but the problem remains.
July 2018
Without doing anything more since my first post. Which was to delete the files in the two directories. There were instructions for this earlier.
It is now working and displaying properly again.
July 2018
July 2018
Hi and Thanks!
FYI I had to do this twice. On the first attempt there was no Origin folder in the AppData/Local folder. When I restarted, the problem remained. The next time I deleted the folders in reverse order to your instructions (because why the hell not) and it worked. No more blank screen.
Strangely the app had continued to work in the background while allowing zero functionality - my download queue had continued as normal. It seems purely an issue with the GUI.
Thanks again,
CeeJam
July 2018
After today’s Origin update the issue returned sadly...