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Origin Won't Load Fully

by leslieknorpe
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Original Post

Re: Origin client and webpage white screen

★★★★ Newbie

How do you do that....? 

Message 800 of 1,209 (4,087 Views)

Re: Origin won't load

★★★★ Novice

Hello. I am having thus same problem. I tried all the steps listed above, but the problem still exists. Got anything else?

Message 802 of 1,209 (4,937 Views)

Re: Origin not loading up properly?

Community Manager

@AshtonFire Can you try clearing the Origin cache.

 

You can clear the Origin Cache by following the steps below:

  1. Completely log out and close down Origin
  2. Hold down the Windows key and R
  3. Type in "%ProgramData%" (without quotes) and click OK
  4. Now open the Origin folder.
  5. Delete all the files and folders in the Origin folder, except for LocalContent (do not delete this one)
  6. Hold down the Windows key and R
  7. Type in "%AppData%" (without quotes) and click OK
  8. This will take you to a Roaming folder, which is located inside of AppData. Delete the Origin folder
  9. Click on the word "AppData" at the top of your window
  10. Open the Local folder here
  11. Delete the Origin folder listed here
  12. Restart your PC and log back into Origin
Message 803 of 1,209 (88,423 Views)
Highlighted

Origin Won't Load Fully

★★★★ Novice

So I use Origin to play the sims 4, and now Origin won't load fully. It will open, and I can still log in and play the game with no issue, but there's a patch for the game that I'd like to download and can't because Origin won't load.

 

This is what Origin looks like every time I try to launch it https://imgur.com/a/erzqsNK At first I thought it might just be wifi/signal issues, but I'm able to do everything else I would do on the internet no problem, and this hasn't been a problem before. It simply won't load and I'm unsure what to do. Thanks so much! 

Message 804 of 1,209 (68,656 Views)

Re: Origin Won't Load Fully

★★★★ Novice

I've reported this in Origin. Here's the ID: 

0e1a9f4b7016db84

Message 805 of 1,209 (68,577 Views)

Re: Origin Won't Load Fully

★★★★ Newbie

I have the exact same problem. Don't bother uninstalling Origin, it won't work as that's what I tried.

As far as I know, there have been huge issues with Origin the past couple of days, possibly due to a Comcast issue. You may want to try looking for Origin outage maps to see if your area is affected. Hopefully EA will have this fixed soon.

Message 806 of 1,209 (68,542 Views)

Re: Origin Won't Load Fully

★★★★ Novice

Same problem here

Message 807 of 1,209 (68,521 Views)

Re: Origin Won't Load Fully

Community Manager

Hey all, if you are seeing this issue can you clear the Origin cache and then try again.

 

 

You can clear the Origin Cache by following the steps below:

  1. Completely log out and close down Origin
  2. Hold down the Windows key and R
  3. Type in "%ProgramData%" (without quotes) and click OK
  4. Now open the Origin folder.
  5. Delete all the files and folders in the Origin folder, except for LocalContent (do not delete this one)
  6. Hold down the Windows key and R
  7. Type in "%AppData%" (without quotes) and click OK
  8. This will take you to a Roaming folder, which is located inside of AppData. Delete the Origin folder
  9. Click on the word "AppData" at the top of your window
  10. Open the Local folder here
  11. Delete the Origin folder listed here
  12. Restart your PC and log back into Origin
Message 808 of 1,209 (68,626 Views)

Re: Origin Won't Load Fully

★★★★ Novice

THANK YOU SOOOOOOOOOOO MUCH,it worked

Message 809 of 1,209 (68,476 Views)

Origin won't show anything!!

★★★★★ Newbie

I have a problem with Origin. When I run Origin, it works but it does not show anything.... please help

Message 810 of 1,209 (22,658 Views)