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Re: Origin not loading up properly?

by EA_Darko
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Original Post

Re: Origin won't load

★★★★ Newbie

hey i was wondering if you could help me, i just bought battlefront 2 i installed the game and downloaded origin i went on my computer and it shows the origin game sites and everything but the screen is just white, if you could help me that would be great.

 

-mark

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Re: Blank screen while trying to install Origin

[ Edited ]
★★★★ Novice

Nothing works for me and i just bought battlefront 2 Disappointed

Message 801 of 1,320 (5,999 Views)

Re: Blank screen while trying to install Origin

★★★★ Novice

My problem is that when i click it in the task manager it appears origin like for 2 seconds then just closes, i dont know what to do P

PLEASE HELPDevilDevil

Message 802 of 1,320 (5,993 Views)

Re: Blank screen while trying to install Origin

★★★★★ Novice

Sorry I have no idea. I can't play any of my sims 4 as the windows 10 update (spring) broke my gaming laptop. I give the hell up with these constant updates - whether nivada, origin, windows 10. It's driving me mad so for now I have given up.

 

Have you spoke to customer services? Perhaps you could have a refund?

 

 

Message 803 of 1,320 (6,001 Views)

Re: Blank screen while trying to install Origin

[ Edited ]
★★★★ Novice

A refund is not possible, also i dont want one i would love to play the game. i know theres a way i to solve my problems

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Re: Origin client and webpage white screen

★★★★ Newbie

How do you do that....? 

Message 805 of 1,320 (22,382 Views)

Re: Origin won't load

★★★★ Novice

Hello. I am having thus same problem. I tried all the steps listed above, but the problem still exists. Got anything else?

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Re: Origin not loading up properly?

Community Manager

@AshtonFire Can you try clearing the Origin cache.

 

You can clear the Origin Cache by following the steps below:

  1. Completely log out and close down Origin
  2. Hold down the Windows key and R
  3. Type in "%ProgramData%" (without quotes) and click OK
  4. Now open the Origin folder.
  5. Delete all the files and folders in the Origin folder, except for LocalContent (do not delete this one)
  6. Hold down the Windows key and R
  7. Type in "%AppData%" (without quotes) and click OK
  8. This will take you to a Roaming folder, which is located inside of AppData. Delete the Origin folder
  9. Click on the word "AppData" at the top of your window
  10. Open the Local folder here
  11. Delete the Origin folder listed here
  12. Restart your PC and log back into Origin
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Origin Won't Load Fully

★★★★ Novice

So I use Origin to play the sims 4, and now Origin won't load fully. It will open, and I can still log in and play the game with no issue, but there's a patch for the game that I'd like to download and can't because Origin won't load.

 

This is what Origin looks like every time I try to launch it https://imgur.com/a/erzqsNK At first I thought it might just be wifi/signal issues, but I'm able to do everything else I would do on the internet no problem, and this hasn't been a problem before. It simply won't load and I'm unsure what to do. Thanks so much! 

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Re: Origin Won't Load Fully

★★★★ Novice

I've reported this in Origin. Here's the ID: 

0e1a9f4b7016db84

Message 810 of 1,320 (86,872 Views)