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Origin - Blank Screen

by rolivo15
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Original Post

Re: I cannot install sims 4 on my pc

EA Desktop Team

Hi @paddym1964,

 

I've merged your post here because you are having the same issue we are talking about in this thread. Please, take a look to this post by EA_Tom for possible solutions. Let us know if you need any help or have any questions about the steps in there.

 

-Mai

Message 490 of 1,482 (15,757 Views)

Re: [Origin] Blank Screen on Login or Installation

★★★★ Novice

Well I feel like a dumb S***, I fixed my problem by disabling Adfender. An add block program, completely forgot that i had it on my system.   Origin is now working......

Thanks for your help and putting up with me 

 

Steven

Message 491 of 1,482 (18,531 Views)

Re: [Origin] Blank Screen on Login or Installation

EA Community Manager

@Leromie

 

Hi Steven, glad to hear that you've got it resolved!

 

Thanks for sharing Standard smile

Message 492 of 1,482 (18,492 Views)

Re: [Origin] Blank Screen on Login or Installation

★ Novice

Just run it as Administrator

Message 493 of 1,482 (18,433 Views)

Origin - Blank Screen

[ Edited ]
★★ Newbie

I am having issues downloading origin... when I click download it sends me to origin setup and the screen is white. I cannot click on anything.. I have tried from

3 different PCs and im starting to think origin has gone down. any help please

Message 494 of 1,482 (151,302 Views)

Re: Origin Client showing blank white screen. Help!

Community Manager

@samanthajane1909

 

Please check the following post where further troubleshooting steps for this issue have been collected:

 

http://answers.ea.com/t5/Origin/Origin-Blank-Screen-on-Login-or-Installation/m-p/5597159#M223262

 

Do let us know which particular step(s) help you, if at all.

barry.png
Stay and Play.png
Message 495 of 1,482 (29,262 Views)

Re: Origin does not start

★★★★★ Novice

@EA_Straatford wrote:

@Leromie @Asus2014aberdeen

 

Are you running any security related programs on your system?


@EA_Straatford

 

Hi,

 

I have AVG Free anti virus, however I have tried disabling it before trying to install. The problem was still there.

Hope there is going to be a patched installable update for this soon?

 

Thanks,

 

Lewis

Message 496 of 1,482 (18,375 Views)

Re: Blank screen while trying to install Origin

★★★★★ Newbie

Same, my Sims 4 game is still installing I think, but I won't be able to play. My whole sims experience is tiring. Disappointed

Message 497 of 1,482 (18,317 Views)

Re: Blank screen while trying to install Origin

★★★ Novice

Literally experiencing the same thing and I am so pissed. I run Windows 10 and I can't even get to the damn loading screen. I went into this thinking it will be easy, its one download EA can't mess this up right............... I went in with such low expectations and EA still manages to go lower than that. I try to contact them they wont give me a number, I try to get a live chat I have to sit there waiting for an hour. Like honestly get your stuff together, I PAID for a game and yet I have to wait for you to fix a major problem. I am almost scared to see what happens if I ask for my money back, honestly wouldn't be to surprised if they mess that up too or if they decide not to give me anything at all. 

 

It was Easy and only took like 2 min. to pay for the game but when it comes time to deliver on the product EA makes me wait. Their welcoming when you have your cash out but not so much when you need help with their games.

Spoiler
WHY EA? WHY?
Message 498 of 1,482 (18,286 Views)

Re: [Origin] Blank Screen on Login or Installation

★★★ Novice

What website did you use to download origin 10?

 

I cant tell you how many times I downloaded it from the Origin website.

Message 499 of 1,482 (18,762 Views)
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