Re: Origin main screen

by Aknnonable
Reply

Original Post

Origin main screen

★★★ Novice

This is the second time that origin do this to me and I tried re-installing which made it work for 2 days and now I can’t play battlefield nor update my games easily. 

This is what it looks like:

Message 1 of 7 (441 Views)

Re: Origin main screen

Community Manager

Clearing the Origin Cache should get you sorted in no time @Aknnonable.

 

You can clear the Origin Cache by following the steps below:

  1. Completely log out and close down Origin
  2. Hold down the Windows key and R
  3. Type in "%ProgramData%" (without quotes) and click OK
  4. Now open the Origin folder.
  5. Delete all the files and folders in the Origin folder, except for LocalContent (do not delete this one)
  6. Hold down the Windows key and R
  7. Type in "%AppData%" (without quotes) and click OK
  8. This will take you to a Roaming folder, which is located inside of AppData. Delete the Origin folder
  9. Click on the word "AppData" at the top of your window
  10. Open the Local folder here
  11. Delete the Origin folder listed here
  12. Restart your PC and log back into Origin

Darko

Darko.png
Message 2 of 7 (430 Views)

Re: Origin main screen

★★★ Novice

I did every step you enlisted and it got me back to the same problem. 

Message 3 of 7 (412 Views)

Re: Origin main screen

Community Manager

In that case @Aknnonable can you try reinstalling Origin and ensure that you are doing so as administrator.


It's also no harm to try clearing the cache a second time. 

 

Darko

Darko.png
Message 4 of 7 (389 Views)

Re: Origin main screen

★ Novice

Still same problem even after clearing cache twice !!

Message 5 of 7 (373 Views)

Re: Origin main screen

★★★ Novice
@EA_Darko I tried it and it didn't work and I did another clearing for the cache and I still have the same problem
Message 6 of 7 (358 Views)

Re: Origin main screen

★★★ Novice
@angeloficco and reinstalling for a third time then with another clearing cache
Message 7 of 7 (357 Views)