December 2019
I downloaded origin onto my new mac. I have previously had it running on a latop with Windows 10 with no problems.
When I install the mac version it opens to a small white window with nothing to click or login. I have attached a screen shot.
Please help......I'm not very computer literate so plese explain evrything as if for a idiot. Thanks
Solved! Go to Solution.
December 2019
@saskia_gold Try running the Origin reset tool for macOS:
https://help.ea.com/en-us/help/origin/origin/how-to-reset-origin-on-mac/
And make sure you don't have any proxies enabled. Here's how to check:
https://www.linksys.com/us/support-article?articleNum=135932
A proxy could also prevent origin.com from loading. If that's not the issue though, clear your browser cache, use a private window, or try a different browser.
December 2019
Also, for some reason I can not login on the origin website. It just says sign in is unavailable at this time?? Its been saying that for months......
December 2019
@saskia_gold Try running the Origin reset tool for macOS:
https://help.ea.com/en-us/help/origin/origin/how-to-reset-origin-on-mac/
And make sure you don't have any proxies enabled. Here's how to check:
https://www.linksys.com/us/support-article?articleNum=135932
A proxy could also prevent origin.com from loading. If that's not the issue though, clear your browser cache, use a private window, or try a different browser.
December 2019
Thank you puzzleaddict HERO.
I disabled the proxies as per your suggestions and it worked. Thank you for idiot proof instructions