Origin loading issues

by BreexGwendolyn
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Origin loading issues

★★★★★ Novice

So it took me forever to install Origin because it was having those .dll problems. So I solved those and it finally installed but now it wont load properly? I open Origin and it comes up blank. I can't look at my games, I can't download anything. I reset my computer and double checked my internet connection. I have no idea why its doing this. I've included a screenshot. It wont load or do anything past that point. 

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Accepted Solution

Re: Origin loading issues

★★★★★ Novice

uninstalled and reinstalled and theres no longer an issue. Must have not installed right the first time 

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Message 2 of 6 (1,020 Views)

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Re: Origin loading issues

★★★★★ Novice

uninstalled and reinstalled and theres no longer an issue. Must have not installed right the first time 

Message 2 of 6 (1,021 Views)

Re: Origin loading issues

★★★ Newbie
How do I uninstall my Sims? Its been loading an update for weeks, it won't allow me to do anything or access my game.
Message 3 of 6 (1,008 Views)

Re: Origin loading issues

★★ Novice
@BreexGwendolyn yes same for me
Message 4 of 6 (953 Views)

Re: Origin loading issues

Community Manager

Hey all, if you see this issue again then the best thing to try is clearing your Origin cache.

 

You can clear the Origin Cache by following the steps below:

  1. Completely log out and close down Origin
  2. Hold down the Windows key and R
  3. Type in "%ProgramData%" (without quotes) and click OK
  4. Now open the Origin folder.
  5. Delete all the files and folders in the Origin folder, except for LocalContent (do not delete this one)
  6. Hold down the Windows key and R
  7. Type in "%AppData%" (without quotes) and click OK
  8. This will take you to a Roaming folder, which is located inside of AppData. Delete the Origin folder
  9. Click on the word "AppData" at the top of your window
  10. Open the Local folder here
  11. Delete the Origin folder listed here
  12. Restart your PC and log back into Origin

 

Let me know how you get on


Darko 

 

Darko.png
Message 5 of 6 (927 Views)

Re: Origin loading issues

★★ Novice

I have this "white screen" problem now and this doesn't help me. 

Message 6 of 6 (901 Views)