Re: Origin loading issues on Mac???

by puzzlezaddict
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Original Post

Origin loading issues on Mac???

★ Novice

Hey everyone! Playing on a Mac and my Origin hasn't been loading for a couple of weeks now. If im lucky and get a login screen, I login and then it just takes me to another blank screen that never loads. I did an online chat with EA and it got me no where. Anybody else having these issues on Mac and know how to fix it or what the heck is going on?! I can log in online but not on the application. Grrrr...

Message 1 of 5 (305 Views)

Re: Origin loading issues on Mac???

@ktbrogli  What version of macOS do you have?  If you're not sure, click the Apple icon in the upper left corner of your screen and select About This Mac.

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 2 of 5 (285 Views)

Re: Origin loading issues on Mac???

★ Novice

10.13.6

Message 3 of 5 (262 Views)

Re: Origin loading issues on Mac???

@ktbrogli  The first thing to try is running the Origin reset tool for macOS.

 

https://help.ea.com/en-us/help/origin/origin/how-to-reset-origin-on-mac/

 

If that doesn't help, make sure you don't have any proxies enabled.

 

https://www.linksys.com/us/support-article?articleNum=135932

 

You can also try creating a new admin user account on your Mac and using that to login to Origin.

 

If none of this helps, please try the other steps in this post:

 

https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Origin-Troubleshooting-and-Information/m-p...

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 4 of 5 (234 Views)

Re: Origin loading issues on Mac???

★ Novice

Disabling proxies worked!! Thank you so much for all your help- have an awesome day! Standard smile

Message 5 of 5 (227 Views)