Origin keeps crashing when I use the look for game option

by JustaSimin
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Origin keeps crashing when I use the look for game option

★★ Novice

I opened Origin and went to go play the sims 4 but it said I had to redownload it, even though I played it the day before. So I click the option to look for game files but now origin keeps crashing when it verifies the game file, this process keeps repeating itself.

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Re: Origin keeps crashing when I use the look for game option

Community Manager

Hi @JustaSimin

 

If you haven't already can you try clearing out the Origin cache to see if that helps at all? There might be something corrupted in the cached data that's causing the issues you're seeing. 

 

For more information on how to clear it check out the EA Help website. Let me know if that helps once you've had the chance to try it out. Thanks!

 

 

/Kent

Kent.png

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Re: Origin keeps crashing when I use the look for game option

Community Manager

Hi @JustaSimin

 

If you haven't already can you try clearing out the Origin cache to see if that helps at all? There might be something corrupted in the cached data that's causing the issues you're seeing. 

 

For more information on how to clear it check out the EA Help website. Let me know if that helps once you've had the chance to try it out. Thanks!

 

 

/Kent

Kent.png
Message 2 of 2 (330 Views)