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Origin is not loading

by 04768
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Origin is not loading

★★ Novice

My origin isn't working it happened on the day that realm of magic was released and it hasn't worked since. Please help me I havent played sims 4 in 2 weeks. And I am desperate to get back on. please help me.

Message 1 of 9 (452 Views)

Accepted Solution
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Re: Origin is not loading

★★ Expert
@04768

EA advice:

Completely close Origin, go to Control panel and under date and time, turn ON the synchronize it with the internet feature.
or
For Windows 10, right-click the date/time on Taskbar, click adjust date/time and set 'Set time zone automatically' to ON'' -

Removing non-essential USB storage devices can help also.

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Message 6 of 9 (389 Views)

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Re: Origin is not loading

★★ Expert
@04768

Are you on Mac or PC?
If you are on PC try clear the Origin cache
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
Restart your computer and check if Origin works now

If you are on Mac - let me know and wait for Mac specialist

I don't work for EA
Message 2 of 9 (443 Views)
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Re: Origin is not loading

★★ Novice

I have tried that and it did not work thanks for helping me though.

Message 3 of 9 (436 Views)
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Re: Origin is not loading

★★ Expert
@04768

OK now step 2.
You need to try reinstall Origin
Use free program Revo for it, because it will clean all traces of old Origin from your computer
https://www.revouninstaller.com/revo-uninstaller-free-download/
Now install new Origin from here
http://origin.com/download
Your account and games will stay safe.
Message 4 of 9 (425 Views)
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Re: Origin is not loading

★★ Novice
@kreatora I tried that it didn't work
Message 5 of 9 (405 Views)
Highlighted

Re: Origin is not loading

★★ Expert
@04768

EA advice:

Completely close Origin, go to Control panel and under date and time, turn ON the synchronize it with the internet feature.
or
For Windows 10, right-click the date/time on Taskbar, click adjust date/time and set 'Set time zone automatically' to ON'' -

Removing non-essential USB storage devices can help also.
Message 6 of 9 (390 Views)
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Re: Origin is not loading

@04768

Moved your thread to the Origin forum for better Origin specific help Standard smile

The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -
- The Sims 3 Mac super patch 1.67 - | - Origin Reset Tool for Mac -
- I am not affiliated with EA in anyway -
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Please do not PM me unless I ask you to
Message 7 of 9 (375 Views)
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Re: Origin is not loading

★★★ Newbie

Are you still having this problem or did you get it fixed? I just downloaded origin and I'm having the same exact problem. 

Message 8 of 9 (115 Views)
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Re: Origin is not loading

★★ Newbie

hi I JUst have the same problem if you fix it let me know how thanks

 

Message 9 of 9 (86 Views)
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