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Re: Origin is incorrectly reading my hard drive space

by EA_Tom
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Original Post

Re: "Hard Drive is Full, You are out of space on your designated Hard Drive

★★★★ Novice

I submitted an error report for the hard drive error issue. Hope this issue gets fixed soon!

 

Report ID: 104798edb002865d

Message 81 of 250 (1,207 Views)

Re: Origin is incorrectly reading my hard drive space

★★★ Newbie

Worked, thanks man.

Looks like new Origin Update is BROKEDED

Message 82 of 250 (4,082 Views)
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Re: Origin is incorrectly reading my hard drive space

Community Manager

@KiRA666_DC  @AtomicHorsradish @GallantGryphonic @Kraton_Haddock 

 

Thank you! These have been forwarded for investigation.

 

@Byuyuu 

 

To clarify - it appears that you created a Bug Report via EA Help. While Bug Reports are reviewed internally, we don't respond to them. On the other hand, I'm glad to see you managed to get the DLC downloaded via our support team!

 

 

For all of you, it appears there's two workarounds at the moment:

 

  1. Navigate to C:\ProgramData, and delete the C:\ProgramData\Origin folder
  2. Download and install a previous version of Origin: https://origin-a.akamaihd.net/Origin-Client-Download/origin/live/OriginSetup_10_5_41_27263.exe

Steps #1, 2 are workarounds until we fixed this on our side.

 

 

Thanks all for checking in!

--Tom

Message 83 of 250 (4,046 Views)

Re: "Hard Drive is Full, You are out of space on your designated Hard Drive

[ Edited ]
Community Manager

Hey all, while the team continue to investigate this issue they have found 2 workarounds which should help till the Origin team finds a permanent solution.

 

 

Accepting as solution for visibility.

 

Darko

 

 

Message 84 of 250 (2,645 Views)

Re: "Hard Drive is Full, You are out of space on your designated Hard Drive

[ Edited ]
★★★ Novice

I try  to "Download and install a previous version of Origin",

Finally, I can download all DLC of  Witcher 3 .

Thanks to EA help & Origin's team .

Message 85 of 250 (1,149 Views)

Re: Origin is incorrectly reading my hard drive space

[ Edited ]
★★ Newbie

@EA_Tom#1 did not work for me, but #2 did. Thank you

Message 86 of 250 (1,683 Views)

Re: Origin is incorrectly reading my hard drive space

Community Manager

@AtomicHorsradish 

 

I'm sorry to hear that. Here's to hoping that workaround #2 will do the trick. 

 

If not, we're continuing our investigation with the Origin Error Reports that you and other users have provided. I'll keep updating this thread as more information becomes available.

 

 

Regards,

--Tom

Message 87 of 250 (1,679 Views)

Re: Origin is incorrectly reading my hard drive space

★★★ Novice
@Byuyuu Im will test this... But if I uninstall Origin, my games will be uninstalled together?
Message 88 of 250 (1,661 Views)

Re: Origin is incorrectly reading my hard drive space

★★ Newbie

I did not uninstall origin before installing the version from the link, and it worked fine

Message 89 of 250 (1,656 Views)

Re: Origin is incorrectly reading my hard drive space

Community Manager
@KiRA666_DC Your games are save and will remain untouched if you uninstall the Origin client :-)

--Tom

Message 90 of 250 (1,643 Views)
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