Help us improve Answers HQ! Take Survey No, Thanks

Re: Origin is incorrectly reading my hard drive space

by Byuyuu
Reply

Original Post

Re: Origin is incorrectly reading my hard drive space

★★★ Novice
@EA_Tom This is my second Error Report, the Report ID is: 1046f9cba017d8bb
Message 71 of 250 (4,208 Views)

Re: Origin is incorrectly reading my hard drive space

★★ Newbie

I'm having the same problem with Awakened. My report ID is 10472356c0027f41

Message 72 of 250 (4,193 Views)

Re: "Hard Drive is Full, You are out of space on your designated Hard Drive

★★★★ Novice

I don't think your link is going to the site where we can submit an error report.  I am also having this issue.  I have also submitted an error report through the link displayed on the pop-up that says my designated hard disk is full. 

 

I have not been able to play the Witcher 3.  In fact, the "Hard Drive is Full" messages keeps popping up so I cannot select any game in my library to play Frown

 

Here's my report ID: 

10472424a017dfa2

 

Thanks, zensluv4real

Message 73 of 250 (1,254 Views)

Re: "Hard Drive is Full, You are out of space on your designated Hard Drive

★★ Newbie

So far this mainly seems to be a problem with DLC, and I've seen many of the instances being for Dead Space 3 and in some cases the Witcher 3. I already sent in a report a few days ago (but lost track of the ID number) so I submitted a new one.

 

The Report ID number is: 10472fd4a017e120

Message 74 of 250 (1,239 Views)

Re: Origin is incorrectly reading my hard drive space

[ Edited ]
★★ Newbie

I already posted a report ID in another recent topic to EA_Darko, but since this is relevant to Dead Space 3 Awakened in particular I'll put it here as well: 10472fd4a017e120

 

@EA_Tom

Message 75 of 250 (4,180 Views)

Re: Origin is incorrectly reading my hard drive space

★★★ Novice

I submitted an error report and a bug report. I'm having the same issues. I couldn't find a solution.

 

Bug Report #50465108. It was marked as closed.

Message 76 of 250 (4,182 Views)

Re: Origin is incorrectly reading my hard drive space

★★ Newbie

Report filed. Here's my report ID: 104759a7a017e69c

Message 77 of 250 (4,154 Views)

Re: Origin is incorrectly reading my hard drive space

★★★ Novice

I just got done talking with EA support and they walked me through a couple of steps that did not resolve my issue:

 

1. Close Origin and make sure the Origin and Origin Web Helper processes are ended.

 

2. Delete the whole Origin folder from AppData and the Origin folder from ProgramData except for the LocalContent folder.

 

3. Go to msconfig and disable all non-Microsoft services

 

4. Go to task manager and disable all start up processes

 

EA support stated this has worked for everyone and promptly ended my chat. 

Message 78 of 250 (4,151 Views)
Highlighted

Re: Origin is incorrectly reading my hard drive space

★★★ Novice

I have found the solution from talking with another EA Support Agent.

 

Revert to an older Origin version and it will work. Looks like the new Origin update broke.

 

Here is a link: https://origin-a.akamaihd.net/Origin-Client-Download/origin/live/OriginSetup_10_5_41_27263.exe

 

Please uninstall the current and install that Origin client.

 

Enjoy.

 

Screenshot_41.jpg

Message 79 of 250 (4,138 Views)

Re: Origin is incorrectly reading my hard drive space

★ Novice

OMG you are a lifesaver

i have had this problem for awhile and you are a life saver

Message 80 of 250 (4,118 Views)
Twitter Stream