March 2021
in the origin's app on PC Rocket Arena and The sims 4 says "Update now" which I did but it keeps saying that so I can't actually play the game. It's only those 2 games right now the rest of the games look fine. Is anyone else having this issue? I'm currently re-downloading the sims 4 to see if that helps. I have a screenshot added.
Solved! Go to Solution.
March 2021
I fixed it in the end. I had to reload library and it worked although I did it before and it didn't.
March 2021
I fixed it in the end. I had to reload library and it worked although I did it before and it didn't.
March 2021
Hi @Jodipm,
If you're still running into the same issue after you've reinstalled the game can you try clearing the Origin cache to see if that makes any difference? I'm curious if there might be a problem with the client's cached data that could be causing this to happen.
For more information on how to clear it check out the EA Help website. Please let me know how that goes once you've had the chance to try it. Thanks!
/Kent