Help us improve Answers HQ! Take Survey No, Thanks

Re: Origin is content download issue

by EA_Ataashi
Reply

Original Post

Accepted Solution

Origin is content download issue

★★★ Newbie

I recently bought a stuff pack for the Sims 4 and I was trying to download it but every single time it tells me windows is blocking it and to click yes. every time I click yes it will process it then say download failed. I even tried it when trying to update the sims 4. can someone please help me?

Message 1 of 2 (59 Views)

Accepted Solution
Highlighted

Re: Origin is content download issue

Community Manager (retired)

Hey @elleh1225 

 

I'm sorry to hear about the issues with downloading content from Origin Frown

 

Could you please try out the following troubleshooting steps:

 

  1. Clear Origin cache.
  2. Close down background applications.
  3. Run Origin as admin.
  4. Adjust the UAC settings
  • Type "UAC" in the search field on your taskbar.
  • Click "Change User Account Control settings" in the search results.
  • Then do one of the following:
    - To turn UAC off, drag the slider down to Never notify and click OK.
    - To turn UAC on, drag the slider up to the desired level of security and click OK.
  • Confirm your selection and reboot the PC.

Let us know if anything helped Fingers crossed

 

/Ataashi

View in thread

Message 2 of 2 (35 Views)

All Replies
Highlighted

Re: Origin is content download issue

Community Manager (retired)

Hey @elleh1225 

 

I'm sorry to hear about the issues with downloading content from Origin Frown

 

Could you please try out the following troubleshooting steps:

 

  1. Clear Origin cache.
  2. Close down background applications.
  3. Run Origin as admin.
  4. Adjust the UAC settings
  • Type "UAC" in the search field on your taskbar.
  • Click "Change User Account Control settings" in the search results.
  • Then do one of the following:
    - To turn UAC off, drag the slider down to Never notify and click OK.
    - To turn UAC on, drag the slider up to the desired level of security and click OK.
  • Confirm your selection and reboot the PC.

Let us know if anything helped Fingers crossed

 

/Ataashi

Message 2 of 2 (36 Views)