Origin has encountered a serious problem and must close after last update

by Snubl
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Origin has encountered a serious problem and must close after last update

★ Novice

After the last update I keep getting the error above when opening Origin. I believe it's only when something is updating, because after reinstalling I could open Origin again but when I started an update it crashed again. I know there are similar threads but none of those solutions worked.

 

What I've tried is:

- Clearing cache

- Reinstalling Origin

- All compatibility modes

- Created a second admin account

- Windows update

- Checked firewall

 

And the problem still persists.

 

Any help would be appreciated.

 

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Accepted Solution

Re: Origin has encountered a serious problem and must close after last update

[ Edited ]
★★★★ Guide

@Snubl 

can you try deleting the gamefolders by hand? i had this kind of issue after trying move a game from one disk to an other, but the gamefolder was already there and origin wasn't able to overwrite it. So Origin launcher was crashing every time i tried to start it.

 

the default origin game folders and your possible custom changed folders.

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Re: Origin has encountered a serious problem and must close after last update

Community Manager

Hey @Snubl can you go ahead and ensure that your anti-virus and firewall are not interfering with Origin. To test you can simply disable both and then try launching it again.

Darko

Darko.png
Message 2 of 6 (481 Views)

Re: Origin has encountered a serious problem and must close after last update

★ Novice

Hi @EA_Darko, unfortunately this doesn't change anything.

Message 3 of 6 (454 Views)

Re: Origin has encountered a serious problem and must close after last update

[ Edited ]
★★★★ Guide

@Snubl 

can you try deleting the gamefolders by hand? i had this kind of issue after trying move a game from one disk to an other, but the gamefolder was already there and origin wasn't able to overwrite it. So Origin launcher was crashing every time i tried to start it.

 

the default origin game folders and your possible custom changed folders.

Message 4 of 6 (436 Views)

Re: Origin has encountered a serious problem and must close after last update

★ Novice
@Kyle_Ragnador Thanks! I renamed the folder and now Origin starts normal.
Message 5 of 6 (392 Views)

Origin client PC not starting

★★★ Newbie

Origin client cant lunch as of december 10th 2019  picture attached

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Message 6 of 6 (403 Views)