Origin freeze when trying to install SWBF2 Update on 11/28/2018

[birdofprey00]

I'm updating my star wars BF2 to the latest patch, and origin is crashing whenever it loads and is "preparing" to install the update.

Anyone having this issue or know how to resolve it?

[birdofprey00 · Accepted solution]

@EA_Darko, @EA_Barry, so this is how i end up fixing the issue. I login to origin through my browser, that is google chrome, than i just load SWBF2 from the browser, it loads origin and no longer crashes.. 

[EA_Barry]

@birdofprey00

Can you please let us know if the following steps from EA_Darko help you here, thanks.

https://answers.ea.com/t5/Origin-Client-Web-Technical/BFV-download-problems-on-PC-I-Bought-the-premi...

[birdofprey00]

No, it did not work, i think it made it worst, now its all just white screen

[EA_Darko]

Hey @birdofprey00 can you try clearing the Origin cache to see if it makes a difference for you.

You can clear the Origin Cache by following the steps below:

1. Completely log out and close down Origin
2. Hold down the Windows key and R
3. Type in "%ProgramData%" (without quotes) and click OK
4. Now open the Origin folder.
5. Delete all the files and folders in the Origin folder, except for LocalContent (do not delete this one)
6. Hold down the Windows key and R
7. Type in "%AppData%" (without quotes) and click OK
8. This will take you to a Roaming folder, which is located inside of AppData. Delete the Origin folder
9. Click on the word "AppData" at the top of your window
10. Open the Local folder here
11. Delete the Origin folder listed here
12. Restart your PC and log back into Origin

Let us know how you get on.

Darko

[birdofprey00]

@EA_Darko, I tried all those steps as directed to by @EA_Barry, and it did not resolve it, my origin still crazes upon loading.

Is there a way for me to play my games without origin? I have an annual origin subscribition.

[birdofprey00 · Accepted solution]

@EA_Darko, @EA_Barry, so this is how i end up fixing the issue. I login to origin through my browser, that is google chrome, than i just load SWBF2 from the browser, it loads origin and no longer crashes..