Help us improve Answers HQ! Take Survey No, Thanks

Origin download error

by Puppylover11YT
Reply

Original Post

Accepted Solution

Origin download error

★★★★ Newbie

I have been having the same error code multiple times on origin whilst downloading it. I have tried both origin thin and the regular origin. The error code is api-ms-win-crt-runtime-l1-1-0-dll. I have tried everything to fix it and nothing has worked. Is there any way I could fix this? 

Message 1 of 4 (114 Views)

Accepted Solution

Re: Origin download error

Community Manager

Hey @Puppylover11YT this issue can be caused by an outdated VC++ installation. It can be resolved by manually running the installer from the Origin installation folder - the default location for this folder is:

 

C:\Program Files (x86)\Origin

 

From this folder, run one of both files:

 

  • vcredist_x86_vs2015 (for 32bit Windows version)
  • vcredist_x64_vs2015 (for 64bit Windows version)

If you get the message that the files are already installed, select Repair instead. It is recommended to run the installer as administrator (right-click the file, select run as admin).

 

You can also find the latest files on the Microsoft website:

 

https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

 
Darko

View in thread

Message 4 of 4 (27 Views)

All Replies

Re: Origin download error

★★★★ Newbie
@Puppylover11YT I should also say that I have previously had it installed on my computer, but had to reset it for virus reasons.
Message 2 of 4 (87 Views)

Re: Origin download error

★★★★ Novice

 You may be lose "api-ms-win-crt-runtime-l1-1-0-dll" files

Try to  update window system

Message 3 of 4 (59 Views)

Re: Origin download error

Community Manager

Hey @Puppylover11YT this issue can be caused by an outdated VC++ installation. It can be resolved by manually running the installer from the Origin installation folder - the default location for this folder is:

 

C:\Program Files (x86)\Origin

 

From this folder, run one of both files:

 

  • vcredist_x86_vs2015 (for 32bit Windows version)
  • vcredist_x64_vs2015 (for 64bit Windows version)

If you get the message that the files are already installed, select Repair instead. It is recommended to run the installer as administrator (right-click the file, select run as admin).

 

You can also find the latest files on the Microsoft website:

 

https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

 
Darko
Message 4 of 4 (28 Views)