Origin download error

[itzpuppers]

I have been having the same error code multiple times on origin whilst downloading it. I have tried both origin thin and the regular origin. The error code is api-ms-win-crt-runtime-l1-1-0-dll. I have tried everything to fix it and nothing has worked. Is there any way I could fix this? 

[EA_Darko · Accepted solution]

Hey @itzpuppers this issue can be caused by an outdated VC++ installation. It can be resolved by manually running the installer from the Origin installation folder - the default location for this folder is:

C:\Program Files (x86)\Origin

From this folder, run one of both files:

• vcredist_x86_vs2015 (for 32bit Windows version)
• vcredist_x64_vs2015 (for 64bit Windows version)

If you get the message that the files are already installed, select Repair instead. It is recommended to run the installer as administrator (right-click the file, select run as admin).

You can also find the latest files on the Microsoft website:

https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

[itzpuppers]

@itzpuppers I should also say that I have previously had it installed on my computer, but had to reset it for virus reasons.

[xellipse]

 You may be lose "api-ms-win-crt-runtime-l1-1-0-dll" files

Try to  update window system

[EA_Darko · Accepted solution]

Hey @itzpuppers this issue can be caused by an outdated VC++ installation. It can be resolved by manually running the installer from the Origin installation folder - the default location for this folder is:

C:\Program Files (x86)\Origin

From this folder, run one of both files:

• vcredist_x86_vs2015 (for 32bit Windows version)
• vcredist_x64_vs2015 (for 64bit Windows version)

If you get the message that the files are already installed, select Repair instead. It is recommended to run the installer as administrator (right-click the file, select run as admin).

You can also find the latest files on the Microsoft website:

https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads