Help us improve Answers HQ! Take Survey No, Thanks

Re: Origin doesn't load

by EA_Darko
Reply

Original Post

Highlighted
Accepted Solution

Origin doesn't load

★ Novice

Hi there,

I was downloading Apex legends and I left it to download but when I came back I found this screen in the pic, I waited for it thinking that It was loading but nothing happened, so I opened the task manager and ended all tasks for origin and restarted it but the same problem continues.

Help plz

Message 1 of 4 (149 Views)

Accepted Solution
Highlighted

Re: Origin doesn't load

Community Manager

The good news @H4RDC0R3G4MER777 is that you can fix this issue by going ahead and clearing your Origin Cache.

 

You can clear the Origin Cache by following the steps below:

  1. Completely log out and close down Origin
  2. Hold down the Windows key and R
  3. Type in "%ProgramData%" (without quotes) and click OK
  4. Now open the Origin folder.
  5. Delete all the files and folders in the Origin folder, except for LocalContent (do not delete this one)
  6. Hold down the Windows key and R
  7. Type in "%AppData%" (without quotes) and click OK
  8. This will take you to a Roaming folder, which is located inside of AppData. Delete the Origin folder
  9. Click on the word "AppData" at the top of your window
  10. Open the Local folder here
  11. Delete the Origin folder listed here
  12. Restart your PC and log back into Origin

Let me know how you get on.

 

Darko

View in thread

Message 2 of 4 (133 Views)

All Replies
Highlighted

Re: Origin doesn't load

Community Manager

The good news @H4RDC0R3G4MER777 is that you can fix this issue by going ahead and clearing your Origin Cache.

 

You can clear the Origin Cache by following the steps below:

  1. Completely log out and close down Origin
  2. Hold down the Windows key and R
  3. Type in "%ProgramData%" (without quotes) and click OK
  4. Now open the Origin folder.
  5. Delete all the files and folders in the Origin folder, except for LocalContent (do not delete this one)
  6. Hold down the Windows key and R
  7. Type in "%AppData%" (without quotes) and click OK
  8. This will take you to a Roaming folder, which is located inside of AppData. Delete the Origin folder
  9. Click on the word "AppData" at the top of your window
  10. Open the Local folder here
  11. Delete the Origin folder listed here
  12. Restart your PC and log back into Origin

Let me know how you get on.

 

Darko

Message 2 of 4 (134 Views)
Highlighted

Re: Origin doesn't load

★ Novice
@EA_Darko Thanks man that worked
Message 3 of 4 (110 Views)
Highlighted

Re: Origin doesn't load

Community Manager

Great to hear that @H4RDC0R3G4MER777.


Darko

Message 4 of 4 (61 Views)
Twitter Stream