Origin crashes after login

[superpilot2002]

So, after typing in my email/password and pressing login button, login windows dissapears and Origin normal windiow appears. After 1 or 2 seconds, loading circle and mouse freezes and origin window just dissapear. No message, just one process ''originWebHelper''. I've tried a lot of things to fix it. Reinstalling Origin, strting up in compatibility mode, clearing origin cache etc. Help me pls!!!!

[holger1405 · Accepted solution]

@superpilot2002

I think Origin is crashing because of the high DPI settings you use.

Try this:

• go to your ">drive<:\Program Files (x86)\Origin" folder.
• right click on the "Origin.exe".
• Properties > Compatibility > click on "change high DPI settings"

• 

• Check "High DPI scaling override" > choose "System" from the drop down menu. > click "OK" > reboot > test.

If that don't helps:

• Set your DPI scaling to 100%. (Remember the Original DPI scaling values.)
• Start Origin for one time.
• Set the DPI scaling back to the Original values > test. 

[holger1405]

@superpilot2002

Please create a DxDiag in text file format and post it with your next reply.

Also go to your Reliability monitor > Press the Windows key and "R" at the same time and copy and paste or type "perfmon /rel" (without the quotes) in the new Window > hit “ENTER” and look if it has entries for the "Origin.exe".

If yes double click at the last entry for the game executable, copy the info to the clipboard, and save it to a text file.

 

You can attach the DxDiag text file you created (and the “Reliability monitor” text file as well) to your post in the “Reply” window with the “Choose File” button. 

[superpilot2002]

@holger1405

DxDiag and RelMonitor file

[EA_Darko]

@superpilot2002 Can you repost your DxDiag in English if possible? 

[holger1405 · Accepted solution]

@superpilot2002

I think Origin is crashing because of the high DPI settings you use.

Try this:

• go to your ">drive<:\Program Files (x86)\Origin" folder.
• right click on the "Origin.exe".
• Properties > Compatibility > click on "change high DPI settings"

• 

• Check "High DPI scaling override" > choose "System" from the drop down menu. > click "OK" > reboot > test.

If that don't helps:

• Set your DPI scaling to 100%. (Remember the Original DPI scaling values.)
• Start Origin for one time.
• Set the DPI scaling back to the Original values > test.