Origin client can't connect / "Online log-in not possible"

[chgspam]

Cant start/play any origins games for about 2 weeks since my origin-Client can't connect.

One day it worked, the other it didnt. Didn't do any changes to my running system. Firewall/AV exception is set.

Only origins seems to be affected. Every other game plattform is working for me...

- start any origins-game or client

- wait for about 3-4 minutes 

- origin client pops-up with the log in screen with the message: "Online log-in not possible" (screenshot is in german. not sure if thats the exact english 1:1)

- can't log-in with my user. Just get the message: "You have to be online to first log-in." / origin webpage is working though

- already tried following "solutions" I found around the forums:

Reinstall Origin client

Reset Internet Explorer Settings

Delete the cache files of Origin

To be honest I am a bit clueless what it can be. :-(

Help much appriciated! :-)

[EA_Darko · Accepted solution]

Sorry to hear that you are having issues @chgspam.

The best thing to do when this occurs takes a couple of minutes to go through the following steps:

• Close Origin completely by right clicking the Origin system tray icon and selecting Exit.
• Make sure Time/Date is correctly set on the PC
• Make sure Origin is authorized by your anti-virus and firewall
• Reset Internet Explorer Settings
• Untick the options in LAN Settings ( make sure nothing is checked under Proxy Server )
• Clear Origin Cache Data
• Reset the Windows Host File
• Reboot your computer. Now right-click Origin and select Run as administrator
• If still unresolved, please do a clean boot

Let me know how you get on.

Darko

[EA_Darko · Accepted solution]

Sorry to hear that you are having issues @chgspam.

The best thing to do when this occurs takes a couple of minutes to go through the following steps:

• Close Origin completely by right clicking the Origin system tray icon and selecting Exit.
• Make sure Time/Date is correctly set on the PC
• Make sure Origin is authorized by your anti-virus and firewall
• Reset Internet Explorer Settings
• Untick the options in LAN Settings ( make sure nothing is checked under Proxy Server )
• Clear Origin Cache Data
• Reset the Windows Host File
• Reboot your computer. Now right-click Origin and select Run as administrator
• If still unresolved, please do a clean boot

Let me know how you get on.

Darko