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Origin client can't connect / "Online log-in not possible"

by chgspam
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Origin client can't connect / "Online log-in not possible"

★★ Newbie

Cant start/play any origins games for about 2 weeks since my origin-Client can't connect.

One day it worked, the other it didnt. Didn't do any changes to my running system. Firewall/AV exception is set.

Only origins seems to be affected. Every other game plattform is working for me...

 

- start any origins-game or client

- wait for about 3-4 minutes 

- origin client pops-up with the log in screen with the message: "Online log-in not possible" (screenshot is in german. not sure if thats the exact english 1:1)

- can't log-in with my user. Just get the message: "You have to be online to first log-in." / origin webpage is working though

- already tried following "solutions" I found around the forums:

Reinstall Origin client

Reset Internet Explorer Settings

Delete the cache files of Origin

 

To be honest I am a bit clueless what it can be. :-(

Help much appriciated! :-)

 

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Accepted Solution

Re: Origin client can't connect / "Online log-in not possible"

Community Manager

Sorry to hear that you are having issues @chgspam.

 

The best thing to do when this occurs takes a couple of minutes to go through the following steps:

Let me know how you get on.


Darko

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Re: Origin client can't connect / "Online log-in not possible"

Community Manager

Sorry to hear that you are having issues @chgspam.

 

The best thing to do when this occurs takes a couple of minutes to go through the following steps:

Let me know how you get on.


Darko

Message 2 of 2 (62 Views)
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