Origin client NOT Loading after signing in

[MhdBdr]

I Hope I can find help here.

I have bought a new laptop and installed origin

i can sign in but after signing in the app does not loading every thing still blank

I have tried every solution on the internet but still not working

- clear cash

- clean boot

- update graphic driver

- run as admin

- troubleshoot compatibility

- reinstalling the software

Can any one please help me?

[EA_Darko · Accepted solution]

Hey @MhdBdr let's try clearing the Origin Cache as from your description of the issue this should help fix the issue.

You can clear the Origin Cache by following the steps below:

1. Completely log out and close down Origin
2. Hold down the Windows key and R
3. Type in "%ProgramData%" (without quotes) and click OK
4. Now open the Origin folder.
5. Delete all the files and folders in the Origin folder, except for LocalContent (do not delete this one)
6. Hold down the Windows key and R
7. Type in "%AppData%" (without quotes) and click OK
8. This will take you to a Roaming folder, which is located inside of AppData. Delete the Origin folder
9. Click on the word "AppData" at the top of your window
10. Open the Local folder here
11. Delete the Origin folder listed here
12. Restart your PC and log back into Origin

Let me know how you get on.

Darko

[EA_Darko · Accepted solution]

Hey @MhdBdr let's try clearing the Origin Cache as from your description of the issue this should help fix the issue.

You can clear the Origin Cache by following the steps below:

1. Completely log out and close down Origin
2. Hold down the Windows key and R
3. Type in "%ProgramData%" (without quotes) and click OK
4. Now open the Origin folder.
5. Delete all the files and folders in the Origin folder, except for LocalContent (do not delete this one)
6. Hold down the Windows key and R
7. Type in "%AppData%" (without quotes) and click OK
8. This will take you to a Roaming folder, which is located inside of AppData. Delete the Origin folder
9. Click on the word "AppData" at the top of your window
10. Open the Local folder here
11. Delete the Origin folder listed here
12. Restart your PC and log back into Origin

Let me know how you get on.

Darko