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Origin chat sound/notification do not work

by Ju4nWick
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Original Post

Accepted Solution

Origin chat sound/notification do not work

[ Edited ]
★★★★ Novice

Hello.

 

The notifications and the sound of incoming chat messages do not work even if they are activated. How do I solve this? In case I have to reinstall Origin I lose my installed games? they are in the same partition C:

 

Thanks in advance.

 

EDIT: A friend confirms that the chat sound does not work even if he has activated it, although the notifications work for him.

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Accepted Solution

Re: Origin chat sound/notification do not work

[ Edited ]
★★★★ Novice

Hello @EA_Ataashi

 

My version is 10.5.27.11381 - 0

 

I will try to reinstall the application. 

 

Thanks.

 

EDIT: I realized that the sound was too low and to hear it I had to turn up the volume a lot. I solved it by changing it to another beep sound in the installation folder.

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Message 3 of 4 (340 Views)

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Re: Origin chat sound/notification do not work

Community Manager

Hey @Ju4nWick

 

I don't have this problem with my application. Can I ask what version of Origin do you use? You can check it by going to Help -> About.

 

And don't worry about reinstalling all your games. It's most likely only a problem with the application and reinstalling Origin will not remove the games from your PC, so you can try to uninstall Origin and download the newest version from our website too.

 

Thanks!

/Ataashi

Message 2 of 4 (345 Views)

Re: Origin chat sound/notification do not work

[ Edited ]
★★★★ Novice

Hello @EA_Ataashi

 

My version is 10.5.27.11381 - 0

 

I will try to reinstall the application. 

 

Thanks.

 

EDIT: I realized that the sound was too low and to hear it I had to turn up the volume a lot. I solved it by changing it to another beep sound in the installation folder.

Message 3 of 4 (341 Views)

Re: Origin chat sound/notification do not work

Community Manager

I'm glad that you managed to solve this out @Ju4nWick Standard smile

 

I will mark your post as the accepted solution.

 

/Ataashi

Message 4 of 4 (332 Views)