Origin blank screen

[kaRAMBOIage]

great idea to disable the proxy servers. worked for me ! thank you so much

[AntLudick]

@EA_Darko I followed the steps but origin is still showing balck

[112233443217890]

what if you have a mac?

[puzzlezaddict]

@112233443217890  Try running the Origin reset tool for macOS:

https://help.ea.com/en-us/help/origin/origin/how-to-reset-origin-on-mac/

And make sure you don't have a proxy enabled.  Here's how to check:

https://www.linksys.com/us/support-article?articleNum=135932

[aniyahill101]

I'm new to orgin and I'm having a similar problem except my games are whited out and it doesn't have the play button available for me at all. I was wondering If you might know what the problem may be. The problem is happening to both the sims 3 and 4.  I have a MacBook Air 2020 and I have no idea how to fix it. 

[Kneip07]

@puzzlezaddict Thank you so much it works for me now.

[madieryan]

THANK YOU SO MUCH FOR THE PROXY TIP THING. I HAVE TRIED EVERYTHING AND THIS FINALLY WORKED!!!! THANK YOU THANK YOU THANK YOUUUUUU

[teetee1819]

@puzzlezaddict So when I open Origin, where I am suppose to login nothing shows. It is completely blank and I did the whole clear Origin's cache and I even uninstalled it but nothing worked and when I open Origin it's still blank, I can't login.

[puzzlezaddict]

@teetee1819  Does your computer run Windows or macOS?  For a Mac, the usual recommendation is to disable any proxy you have:

https://www.linksys.com/us/support-article?articleNum=135932

and if that doesn't help, to do a clean uninstall and reinstall of Origin:

https://bluebellflora.com/how-to-uninstall-origin-on-a-mac/

For Windows, the first step after clearing Origin's cache would be to uninstall "the hard way" and reinstall:

https://help.ea.com/en-us/help/origin/origin/manually-uninstalling-origin/

If that doesn't help, it would be best for you to create your own thread.  This one started off as a Mac thread, and I don't do that well with Origin/Windows issues.

[lynsiehope55]

@EA_Darko this did not work for me