May 2019
So it’s been few days and my origin doesn’t work, i log in and the app goes blank, on the site it’s says there was a failure to log in, reinstalled the app so many times already, anyone has a sultion? Or maybe another way to download simcity(I’ve purchased it)
Solved! Go to Solution.
June 2019
Hey @Kathrinerose67 clearing the Origin cache should get your issue fixed in no time. If you are seeing white boxes in Origin and nothing else then this points to an issue that clearing the cache will easily fix.
You can clear the Origin Cache by following the steps below:
Let me know how you get on.
Darko
May 2019
uninstall origin launcher and reinstall... simple fix as each update they do it F's up.
June 2019
Hey @PumPumBusta please stop spreading misinformation.
Darko
June 2019
Hey @Kathrinerose67 clearing the Origin cache should get your issue fixed in no time. If you are seeing white boxes in Origin and nothing else then this points to an issue that clearing the cache will easily fix.
You can clear the Origin Cache by following the steps below:
Let me know how you get on.
Darko
June 2019
Thank you, but I’ve mac, and I don’t understand what you meant by holding r, and what to open, maybe you have a video tutorial or something?
June 2019
@EA_Darko ...
June 2019
Hey @Kathrinerose67 you can clear the Origin Cache on a Mac by following the steps below:
You can also use the Mac reset tool to see if it helps: https://help.ea.com/en-sg/help/origin/origin/how-to-reset-origin-on-mac/
Let me know if it works.
Darko