Origin ad popups...are these normal?

by Starbuck827
Reply

Original Post

Origin ad popups...are these normal?

★★ Novice

So starting yesterday I had a strange pop-up in origin on a regular basis regarding some sort of prize to be won concerning questions answered. This occured at the same time as an apparent virus took control of windows defender. I managed to delete the registry items preventing this and ran a scan to no result. I thin ran antispyware and discovered nothing regarding origin. The pop-ups continued, I have tried to uninstall and reinstall origin but it still occurs.

 

This thing lists itself as "membership rewards" and it seems very much like a virus.

 

Does anyone know what this is?

Message 1 of 4 (300 Views)

Re: Origin ad popups...are these normal?

EA DICE Team

Hey @Starbuck827, do you have a screnshoot of the message that you are getting? 

 

/Atic 

Message 2 of 4 (269 Views)

Re: Origin ad popups...are these normal?

★★ Novice

Yeah sure, I took one when it popped up upon my login tonight...attached

Message 3 of 4 (255 Views)

Re: Origin ad popups...are these normal?

EA DICE Team

Hey @Starbuck827, thanks for the screenshot. Okay so that is not normal looks like anti-virus is opening up internet website using Origin.


Another run of anti-virus/trojan is needed on your system as it looks to be still affecting you.

 

/Atic

Message 4 of 4 (214 Views)