Origin account is saying log in failure, try again later

by agieagnew84
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Origin account is saying log in failure, try again later

★★★ Newbie

i have just bought command and conquer and want to sign in to download. The origin account is saying failure to log in try again later. are the servers down?

Message 1 of 13 (903 Views)

Accepted Solution

Re: Origin account is saying log in failure, try again later

Community Manager

Hi @NicholeAC96

 

Let's take a look and see if we can figure out what might be causing the issue. First, can you try running the Reset Origin tool to see if that helps? If there's a problem with the client data that may do the trick. For more info on how to run it check out the EA Help website


Let me know how that goes once you've had the chance to give it a shot. Thanks!

 

 

/Kent

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Message 4 of 13 (835 Views)

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Re: Origin account is saying log in failure, try again later

Community Manager

Hi @agieagnew84


The Origin servers should be up and running from what I can see. Are you still getting the same error when you're trying to log in? 

 

 

/Kent

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Message 2 of 13 (864 Views)

Re: Origin account is saying log in failure, try again later

★★★★★ Newbie

I am getting the same issue. 

Message 3 of 13 (853 Views)

Re: Origin account is saying log in failure, try again later

Community Manager

Hi @NicholeAC96

 

Let's take a look and see if we can figure out what might be causing the issue. First, can you try running the Reset Origin tool to see if that helps? If there's a problem with the client data that may do the trick. For more info on how to run it check out the EA Help website


Let me know how that goes once you've had the chance to give it a shot. Thanks!

 

 

/Kent

Kent.png
Message 4 of 13 (836 Views)

Re: Origin account is saying log in failure, try again later

★★ Novice
Sign in failure
Sign in is currently unavailable. Please try again later. same error
Message 5 of 13 (686 Views)

Re: Origin account is saying log in failure, try again later

Community Manager

Hey @farantahir168


It's possible there might be something blocking Origin from connecting. Have you checked to make sure there's an exception for Origin in your anti-virus and other security software? 

 

 

/Kent

Kent.png
Message 6 of 13 (657 Views)

Re: Origin account is saying log in failure, try again later

★★ Novice
@EA_Kent i install new Origin yesterday and off any anti virus software
Message 7 of 13 (636 Views)

Re: Origin account is saying log in failure, try again later

★★ Novice
@farantahir168 and this error coming from 2020
Message 8 of 13 (635 Views)

Re: Origin account is saying log in failure, try again later

Community Manager

@farantahir168 

 

What happens if you start up your PC in a Clean Boot before launching Origin? If there is anything else running on the PC that might be blocking it from connecting that could help get around it. 

 

For more information on how to set up a Clean Boot check out the EA Help website. Please let me know how that goes once you're able to give it a try. Thanks!

 

 

/Kent

Kent.png
Message 9 of 13 (602 Views)

Re: Origin account is saying log in failure, try again later

★★ Novice
@EA_Kent no there is nothing like that might be blocking it from connecting that could help get around it. i have my friend account that work in my pc
Message 10 of 13 (583 Views)