I tried to open Sims one day on my PC and Origin opened with a complete white screen. No loading or anything. I have followed the steps from this thread, but still no fix. The answers there are kind of outdated, so I'm wondering if there is a new solution and it never comes up when I search for help.
Solved! Go to Solution.
Hey @hemessica can you go through the steps to clear the Origin Cache, if you have already done it then please redo it and ensure that you follow every step exactly.
You can clear the Origin Cache by following the steps below:
If that does not work then please reinstall Origin to see if it fixes the issue.
I followed all of your steps and still nothing. It opens, loads for a few seconds, and then just becomes a white screen that I can't x out of unless I go into task manager.
a month ago - last edited a month ago
Sorry to hear that you are having issues @kingpirate01.
Can you try clearing the Origin Cache as outlined in the second post in this thread? Let me know how you get on.