June 2019
Hello,
I recently purchased Sims 4 and downloaded Origin Acess yesterday to play the game. The game is visible online in my Library, but when I launch Origin it comes up with an error message (Attached) and says there are no games in my library. I have tried numerous times uninstalling and re-installing Origin but nothing changes. When I click on the game from the online platform then select launch Origin that way it asks for my product code, I have looked on my confirmation email and there is no code... I don't know what to do, please help!!
June 2019
Hey @oaloece305ks
Could you please try out the troubleshooting steps listed in this post?
Let us know if anything helped
/Ataashi
July 2019
Any updates in this issue?
I’ve had this same problem for the last couple of days!
I tried the same thing the original poster tried with no luck :/
August 2019
Hey Ataashi,
I looked into your post but this didn't help with the problem... Any other ideas?
Thankyou!