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Origin Payment Pending???

by xMOOS3KNUCKL369x
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Origin Payment Pending???

★★★★ Newbie

why is it that i have a payment pending after i purchased premier subscription from origin, people are saying they are having to wait 24 hours? like really??? its 2019 get it together.

Message 1 of 3 (93 Views)

Accepted Solution

Re: Origin Payment Pending???

Community Manager

Hey @xMOOS3KNUCKL369x if you are seeing an issue with purchases taking some time to go through then it's no harm speaking with one of our phone or chat support advisers who will be able to take a look at the transaction and advise you further. 

 

You can contact our live support at help.ea.com.  

 

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

 

Finally, you can choose to receive a callback or begin a chat.

 

Darko

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Message 3 of 3 (50 Views)

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Re: Origin Payment Pending???

@xMOOS3KNUCKL369x  I've moved your post to the Origin forum, since this isn't a game issue.

 

Please check with your bank or credit card company to make sure that the payment isn't being held up or blocked on that end.  It's been known to happen sometimes.

——————————————————————————————————————————

I don't work for EA. I'm just trying to help fellow players with their games.
Message 2 of 3 (72 Views)

Re: Origin Payment Pending???

Community Manager

Hey @xMOOS3KNUCKL369x if you are seeing an issue with purchases taking some time to go through then it's no harm speaking with one of our phone or chat support advisers who will be able to take a look at the transaction and advise you further. 

 

You can contact our live support at help.ea.com.  

 

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

 

Finally, you can choose to receive a callback or begin a chat.

 

Darko

Message 3 of 3 (51 Views)