Origin Installer Issues on Cantalina (MacOS 10.15)

by john78wunder
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Original Post

Accepted Solution

Origin Installer Issues on Cantalina (MacOS 10.15)

★★★ Newbie

Hi,

 

Just to let EA games know of the following issues that future Catalina users will have.

 

I had a update for origin which download but I tried to install it I got an error message:

“Origin” can’t be opened because Apple cannot check it for malicious software.

 

Screenshot attached.

 

Thanks

Message 1 of 22 (6,543 Views)

Accepted Solution

Re: Origin Installer Issues on Cantalina (MacOS 10.15)

★★★ Novice

i had resolved this problem. you can just open your privacy and security>general>unlock to change settings> close the pop-up message that says about malicious content> at the general settings tick the "open anyway". 

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Message 6 of 22 (5,987 Views)

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Re: Origin Installer Issues on Cantalina (MacOS 10.15)

Community Manager

Hey @john78wunder can you try right-clicking on the app and then hit Open.


This issue is affecting a number of apps on Mac and users are generally able to fix it by trying the above. 

 

Darko 

Darko.png
Message 2 of 22 (6,489 Views)

Re: Origin Installer Issues on Cantalina (MacOS 10.15)

★★★ Newbie
@EA_Darko Hi thanks this worked.
Message 3 of 22 (6,473 Views)

Re: Origin Installer Issues on Cantalina (MacOS 10.15)

Community Manager

That's great to hear @john78wunder.

 

Darko

Darko.png
Message 4 of 22 (6,465 Views)

Re: Origin Installer Issues on Cantalina (MacOS 10.15)

★★★ Newbie

mine isn't working

 

Message 5 of 22 (6,028 Views)

Re: Origin Installer Issues on Cantalina (MacOS 10.15)

★★★ Novice

i had resolved this problem. you can just open your privacy and security>general>unlock to change settings> close the pop-up message that says about malicious content> at the general settings tick the "open anyway". 

Message 6 of 22 (5,988 Views)

Re: Origin Installer Issues on Cantalina (MacOS 10.15)

★ Novice

Ok So I clicked open anyway and the games will still not launch.

 

Message 7 of 22 (5,905 Views)

Re: Origin Installer Issues on Cantalina (MacOS 10.15)

★★★ Newbie
@morrema Thank you so much. I can finally play sims 4 again!
Message 8 of 22 (5,483 Views)

Re: Origin Installer Issues on Cantalina (MacOS 10.15)

★ Novice

I am having the same issues. Everything EA Chat Support suggested didn't work. The last option was to uninstall Origin, restart computer, then reinstall-- now I can't install it at all.    Any luck? There is no option to "proceed anyway."

Message 9 of 22 (5,370 Views)

Re: Origin Installer Issues on Cantalina (MacOS 10.15)

★★★ Guide
@SheHasArrived13 do this as stated:

as @morrema told

i had resolved this problem. you can just open your privacy and security>general>unlock to change settings> close the pop-up message that says about malicious content> at the general settings tick the "open anyway".
Message 10 of 22 (5,341 Views)