Origin Games Missing

[iasonass_k]

Hello everyone,

I just logged to my Origin account for a long time after not logging to it and all my games I had are gone. What happen? Is there a way I could get them back?

[EA_Barry · Accepted solution]

@iasonass_k 

Check you are logging in to the correct Origin account.

If you are sure you are on the right account, make contact with an EA Game Advisor so we can take a closer look for you.

Click the following link to get started: https://help.ea.com/en/contact-us/

Please note the current changes to support: https://help.ea.com/en/help/faq/temporary-changes-to-support-options/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

Thanks.

[EA_Barry · Accepted solution]

@iasonass_k 

Check you are logging in to the correct Origin account.

If you are sure you are on the right account, make contact with an EA Game Advisor so we can take a closer look for you.

Click the following link to get started: https://help.ea.com/en/contact-us/

Please note the current changes to support: https://help.ea.com/en/help/faq/temporary-changes-to-support-options/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

Thanks.