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Re: Origin Download issues PC

by puzzlezaddict
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Original Post

Origin Download issues PC

★★★ Newbie

Hi,

 

So re-installing Origin on my Laptop (new) the file seems to be missing parts. The download is complete and seems functioning but i can not install due to missing files?

 

i have tried downloading through Edge and Chrome but same issues.

 

 

Message 1 of 4 (215 Views)

Re: Origin Download issues PC

@cheerio1407  If the missing files are MSVCP140.dll and/or VCRUNTIME140.dll, those are part of the 2015 VC++ runtimes, which Origin needs to install properly.  It's best to uninstall your current copies, if you have any, and then download new ones from Microsoft.  Hit Windows key-i, select Apps, scroll down to the Microsoft Visual C++ 2015 Redistributables, click on both the x86 and x64 entries (if you have them), and select Uninstall.  You can download new copies here. Be sure to install both the x86 and x64 versions.

 

https://www.microsoft.com/en-us/download/details.aspx?id=48145

 

Restart your computer, and try to install Origin again.

 

If this isn't your issue, please post a screenshot of the error you see.

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 2 of 4 (189 Views)

Re: Origin Download issues PC

★★★ Newbie

Ok thanks i will try that.

Message 3 of 4 (162 Views)

Re: Origin Download issues PC

★★★ Newbie

That fixed the problem.

 

Many thanks

Message 4 of 4 (133 Views)
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