December 2020
I have a problem with my origin account. It started after I bought ea play from Steam and canceled it.
When I try to download any dlcs from origin it opens steam application but it shouldn't open steam.
I deleted steam and try to download but download button isn't working.
I uninstalled origin and reinstalled.
Deleted origin caches.
My drivers and pc up to date and formatted my windows to fix this situation but I couldn't.
I think my origin account is broken and I really need help because I don't want to buy games again.
Please help me to fix this problem.
Solved! Go to Solution.
December 2020
Hey @ustunab for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further.
You can contact our live support at help.ea.com.
To speak with a chat adviser:
Click on your product Origin
Then select 'PC
Manage my Account'
Can't log in
Finally, you can choose to begin a chat or request a call back.
Darko
December 2020
Hey @ustunab for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further.
You can contact our live support at help.ea.com.
To speak with a chat adviser:
Click on your product Origin
Then select 'PC
Manage my Account'
Can't log in
Finally, you can choose to begin a chat or request a call back.
Darko
December 2020
Chat advised to open topic in this forum and you are advising to contact with live support????
December 2020
Hey @ustunab for issues such as this you generally need to speak with live support.
The DLC in question, is it part of a base game you own on Origin or one from Steam or EA Play through Steam?
Darko
December 2020
okay i fix this problem, it seems that my owned games turns limited edition and steam games.
In order to fix that I checked my hidden games and transfer my games to steam and download from there.