Re: Origin DL problems, windows PC, hp

by puzzlezaddict
Reply

Original Post

Origin DL problems, windows PC, hp

★★★ Newbie

Tried to download Origin and I get the following messages: 

Message 1 of 2 (479 Views)
Highlighted

Re: Origin DL problems, windows PC, hp

@sunzues  Those files are part of the 2015 VC++ runtimes, which Origin needs to install properly.  It's best to uninstall your current copies, if you have any, and then download new ones from Microsoft.  Hit Windows key-i, select Apps, scroll down to the Microsoft Visual C++ 2015 Redistributables, click on both the x86 and x64 entries (if you have them), and select Uninstall.  You can download new copies here. Be sure to install both the x86 and x64 versions.

 

https://www.microsoft.com/en-us/download/details.aspx?id=48145

 

Restart your computer, and try to install Origin again.

——————————————————————————————————————————

I don't work for EA. I'm just trying to help fellow players with their games.
Message 2 of 2 (449 Views)