Origin Crash On Start Up

by Dkrone26
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Origin Crash On Start Up

★ Novice

Hey EA,

Just yesterday Origin has started crashing on start up and I can not figure out the reason.  There was nothing weird I didn't prior to Origin crashing that would make it start crashing.  I have looked up solutions and none have worked.  I have tried clearing the cache, changing screen resolution, uninstalling and reinstalling, I've made sure nothing is running in the background, I have tried running in compatibility mode, ran as administrator, and some other things that I just don't remember because I have tried so much.  Attached is a picture of what happens when I try opening Origin.  After reinstalling I was prompted to log in and then the same thing happened again.  Please help me I want to play my game that I spent money on!!

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Accepted Solution

Re: Origin Crash On Start Up

Community Manager

Sorry to hear that you are having issues @Dkrone26. Can you ensure that your firewall and anti-virus are not blocking Origin and that you also have the ports for Origin open.

 

The ports to open are:

·         TCP: 80; 443; 9960-9969; 1024-1124; 3216; 18000; 18120; 18060; 27900; 28910; 29900

·         UDP: 1024-1124; 18000; 29900

You can also try turning off the routers firewall to see if it helps.

 

Darko

Darko.png

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Re: Origin Crash On Start Up

Community Manager

Sorry to hear that you are having issues @Dkrone26. Can you ensure that your firewall and anti-virus are not blocking Origin and that you also have the ports for Origin open.

 

The ports to open are:

·         TCP: 80; 443; 9960-9969; 1024-1124; 3216; 18000; 18120; 18060; 27900; 28910; 29900

·         UDP: 1024-1124; 18000; 29900

You can also try turning off the routers firewall to see if it helps.

 

Darko

Darko.png
Message 2 of 4 (279 Views)

Re: Origin Crash On Start Up

★★★ Newbie

I have a similar issue. I tried ResetOrigin script and Origin troubleshooting script on my MAC but the problem still exists. I cant play Sims4, because Origin crashes immediately after start without error message. Attached there my Origin troubleshooting txt-file. What can I do?

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Re: Origin Crash On Start Up

@packis1  Try doing a clean uninstall of Origin, including removing an extra file that the reset tool misses.  Here's how:

 

https://bluebellflora.com/how-to-uninstall-origin-on-a-mac/

 

If Origin still crashes immediately, do another clean uninstall, and download the legacy version from here:

 

https://www.dm.origin.com/mac/download/legacy

 

Be sure to tell Origin not to update itself, or it will patch to to the latest, nonworking version again.

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I don't work for EA. I'm just trying to help fellow players with their games.
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