Re: Origin Could not connect to internet.

by AX-1_THE_GREEK
Reply

Original Post

Re: Origin Could not connect to internet.

[ Edited ]
★★ Apprentice

@coronel007The solution works for systems with Genuine Microsoft License. Ask Help from a local PRO technician, this is also a good choice.

Message 21 of 48 (15,096 Views)

Re: Origin Could not connect to internet.

★★★★★ Novice

Thanks for the link I did try this method but unfortunately it didn't work, however i found another that did.

 

Program files (x86) > Origin > Right click on Originthinsetupinternal > Properties > Digital Signatures 

 

Check if any of the signatures are not trusted, one of mine wasn't so had to be reinstalled. Then restart computer and this worked for me.

 

Hope someone can get theirs fixed from this method. 

Message 22 of 48 (15,101 Views)

Re: Origin Could not connect to internet.

[ Edited ]
★★ Apprentice

@zigzog45There a single file signature there, and nothing related with the issue. You better scan your entire hard-drive for files corruption. Too much of overclocking, it does cause such unseen damage.

Message 23 of 48 (15,089 Views)

Re: Origin Could not connect to internet.

[ Edited ]
★★★★★ Apprentice

 

Origin Could not connect to internet - Solved!!!

 

Not my solition - my translate and screenshots.

Original post in russian (3 screenshots) https://answers.ea.com/t5/Tehnicheskie-voprosy/Ne-zapuskaetsya-Origin-Pishet-quot-dlya-ustanovki-ori...

 

Sorry for my bad english and russian screenshots.

Steps are really easy - no need to be a hacker to do. I detailed every step with screenshot.

 

1. Go to 

https://www.origin.com/rus/en-us/store/download

 

and
download Origin client.

 

2. Right click on install file, select Properties. Pic 1. 

 

pic1.jpg

 

3. Select Digital signatures. Pic 2. 

 

pic2.jpg

 

4.
Click

"Electronic Arts" string

Pic 3 A

 

And after button B.

pic3.jpg

 

 

You will got window Pic 4. With the red cross.

 

pic4.jpg


This means sertificate not trusted. This is the reason of no "internet connection".

Let fix it!

 

5. Go to

 

Google

 

and search

 

DigiCert DigiCert Trusted Root G4

 

Yes, DigiCert 2 times.

 

Open this link (must be first) - Pic 5.

 

pic5.jpg

 

6. Search DigiCert Trusted Root G4 with serial 05:9B:1B:57:9E:8E:21:32:E2:39:07:BD:A7:77:75:5C
and Download Der/CRT

Pic 6.

 

pic6.jpg

 

7. Launch it, Open. Click "Install Certificate"
Pic 7.

 

pic7.jpg


8. Press Next. Pic 8.

 

pic8.jpg


9. Select SECOND! Option - Pic 9. And press Browse

 

pic9.jpg

 

10. Select Second String - Trusted root certificate centers (i don know how it right in english version). Pic 10.
And press OK.

 

pic10.jpg


11. Press Next. Pic 11.

 

pic11.jpg


12. Press Done. Warning appears. Press Yes. Pic 12.

 

pic12.jpg

 

13. Succesfull - Press ok. Pic 13

 

 

pic13.jpg

 

Finished!

 

 

You can check the result - repeat steps 1-4 and picture will change.
Now it's trusted!! - Pic 14.

 

pic14.jpg

 

Now launch INSTALLED Origin - no need to reinstall ar install downloaded file. We needed it only to check certificate.

 

 

 

PLAY!!!!

 

pic15.jpg

Message 24 of 48 (15,044 Views)

Re: Origin Could not connect to internet.

★★ Apprentice

The point is that the bogus certificate issue, will return at 7-2022.

 

All of you, keep notes of how you got resolved it, for future use.

 

 

 

 

Message 25 of 48 (14,967 Views)

Re: Origin Could not connect to internet.

[ Edited ]
★★★★★ Apprentice

@AX-1_THE_GREEKthat certificate official from EA, embedded in Origin files, and EA renew it regullary, as i understood. Last time 20 august 2021.
I installed the TRUSTED CENTER, not the certicifate. It's vald till 2038.

https://answers.ea.com/t5/image/serverpage/image-id/136884iB27BF62FE33E45BD/image-size/original?v=v2...

Message 26 of 48 (14,936 Views)

Re: Origin Could not connect to internet.

★ Novice

YES!

 

Russian it's a bit diffucult to understand, but you're the only one in many years to solve this problem (EA should give you a job).

 

Thankyou very much!

Message 27 of 48 (14,914 Views)

Re: Origin Could not connect to internet.

★★ Novice

Good job ! Thank you very much !!!

Message 28 of 48 (14,906 Views)

Re: Origin Could not connect to internet.

★★ Apprentice
@PPM17779 Your understanding is wrong ( I love Russians too). But in this case Windows should do the job automatically. Your operating system has severe issues. Buy a genuine License so to avoid much of cooking and workarounds. Microsoft authorizes the certificate as trusted, not ORIGIN.
Message 29 of 48 (14,890 Views)

Re: Origin Could not connect to internet.

★★★ Novice

That worked for me. Thank you ever so much, I had just about written off any solution until the next monthly update.

Message 30 of 48 (14,861 Views)